Public Recordings

A Day in the Life of a Technician (Dec 2020) 

Dec 03, 2020 02:25 PM

Presented by: @Mac Southall

Your field technicians are constantly traveling, trying to follow a schedule of back-to-back appointments, and capturing all the information to report back to the office in a timely manner. Key2Act offers several technology solutions that work together to mobilize technicians, streamline field resource scheduling, and deliver the right service the first time: 

  • Service Management is built for organizations that want to manage service, maintenance, and repair processes profitably. It includes the tools you need to manage your business while delivering the accurate, real-time information necessary to analyze profitability, regulate your cash flow, and increase sales.
  • Schedule allows dispatchers and resource coordinators to easily view, set up, and organize appointments and work assignments. Schedule reduces repetitive tasks, cuts down on time spent creating and managing data, and delivers improved communication capabilities for a superior customer experience.
  • MobileTech is built for the true mobile worker with buttons that are easy to select on touch-screen devices and expandable content for easy viewing. MobileTech runs on the devices that your technicians need to do their jobs — whether they’re laptops, tablets, or smartphones.

Join us for this webinar as we demonstrate how each of these solutions works together to get even more out of a day in the life of a technician.

View the recording here!​

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