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I prepared an EFT check run report and Exhibit A shows the Success Status= Document Sent Successfully. This gives us the green light that everything is ok.
After the EFT check run was processed Exhibit B shows the Success Status= An Unknown error occurred. The remittance emails were not sent to the vendors.

Has anyone else experience this issue?  

Thanks.

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Denise Mallory
Accounts Payable Supervisor
American Society of Health-System Pharmacists
Bethesda MD
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Hi Denise

Yes we just started having the same issue - so if anyone knows of a solution that would be wonderful.

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Penny Linn
Director of Finance
Meridian Behavioral Health
New Brighton MN
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Original Message:
Sent: Jan 24, 2023 11:20 AM
From: Denise Mallory
Subject: Send Remittance Report error

I prepared an EFT check run report and Exhibit A shows the Success Status= Document Sent Successfully. This gives us the green light that everything is ok.
After the EFT check run was processed Exhibit B shows the Success Status= An Unknown error occurred. The remittance emails were not sent to the vendors.

Has anyone else experience this issue?  

Thanks.

------------------------------
Denise Mallory
Accounts Payable Supervisor
American Society of Health-System Pharmacists
Bethesda MD
------------------------------

Hey there!
Hopefully you are on a new version of GP.  We are running 18.4.1384 but you need to be on at least 18.3.1173 for Modern Authentication to work.
I had the same issue and have been scrambling.  We have Exchange online and using Office 365.  You'll need to enlist your IT folks and need to setup an App Registration in Azure.  Here is the video I found outlining what to do for that.  And note - you have to do this even if your not using MFA.

https://community.dynamics.com/gp/b/dynamicsgp/posts/dynamics-gp-and-modern-authentication

Here is one for troubleshooting modern authentication - 

https://community.dynamics.com/gp/b/dynamicsgp/posts/microsoft-dynamics-gp-troubleshooting-mfa-email-login-failures

Hope that helps.  

Best Regards,
Greg

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Greg Parker
Chimerix
Raleigh
------------------------------

Original Message:
Sent: Jan 24, 2023 11:20 AM
From: Denise Mallory
Subject: Send Remittance Report error

I prepared an EFT check run report and Exhibit A shows the Success Status= Document Sent Successfully. This gives us the green light that everything is ok.
After the EFT check run was processed Exhibit B shows the Success Status= An Unknown error occurred. The remittance emails were not sent to the vendors.

Has anyone else experience this issue?  

Thanks.

------------------------------
Denise Mallory
Accounts Payable Supervisor
American Society of Health-System Pharmacists
Bethesda MD
------------------------------