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  • 1.  RMA Entry for Customer on Hold

    TOP CONTRIBUTOR
    Posted 16 days ago

    Greetings, Is there an option to prevent users from entering RMA's for customers on hold? I'm doubtful, but I thought I'd throw it out there.  Thanks!

    GP2018
    Using Field Service with SOP



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    Jim Lines
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  • 2.  RE: RMA Entry for Customer on Hold

    GPUG ALL STAR
    Posted 16 days ago

    Hi Jim

    Is there isn't, it would take a few minutes to add a check with GP Power Tools Developer Tools module. 

    Let me know if you want help to make this happen.

    Regards

    David



    ------------------------------
    David Musgrave MVP, GPUG All-Star

    Managing Director
    Winthrop Development Consultants

    Perth, Western Australia

    http://www.winthropdc.com
    ------------------------------



  • 3.  RE: RMA Entry for Customer on Hold

    TOP CONTRIBUTOR
    Posted 15 days ago
    Edited by Jim Lines 15 days ago

    Hey Dave!

    I suspected you would respond first!  Thank you.  I'll update GP Power Tools next weekend and contact you for guidance. 

    For myself and others, is GP Power Tools Developer Tools a separate module or part of the core product?   Thanks! 

    Note: You can find all the info here: Winthrop Development Consultants - Products - GP Power Tools

    Jim



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    Jim Lines
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  • 4.  RE: RMA Entry for Customer on Hold

    GPUG ALL STAR
    Posted 15 days ago

    Hi Jim

    The Developer Tools module is one of the modules available along with Administrator Tools and Database Tools.

    You are currently not registered for Developer Tools, but we can start a free 30 day trial and write the customization you are asking for.

    Regards

    David



    ------------------------------
    David Musgrave MVP, GPUG All-Star

    Managing Director
    Winthrop Development Consultants

    Perth, Western Australia

    http://www.winthropdc.com
    ------------------------------



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