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National Accounts - unapplied and void still showing open

  • 1.  National Accounts - unapplied and void still showing open

    Posted Sep 28, 2022 04:49 PM
    Client mistakenly created a duplicate customer id under national account and entered a cash receipt. There is an open payment still under parent P0039.  This was created under the parent then applied to 2 children. They unapplied the payment and voided the payment but it still says open.

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    Renee Boucher
    Data System Services
    Sterling Heights MI
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