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We are working with Microsoft support trying to resolve this issue.  We are using Modern Authentication, so we have the Azure Active Directory setup and have generated several App IDs now.  We are able to save the App Id in Tool/Setup/Company/ Email Setup, but when we go to click on Purchasing Series, we get a Microsoft - Sign in to your account box, which does seem to work fine, but after that we are getting an Exchange Log On box asking for credentials for Email Address and Password, and under advance there is a 3rd field asking for Login ID.  

After about 5 minutes this Exchange Log On box comes back and says Login Failed: check your login information and try again.    We have been working with Microsoft GP specialists - and trying to run some Logs to see what is causing the error, but having zero luck.  One of the MS techs said they had another client that had a similiar issue, which they resolved 'on their own' and did not share the resolution.     Any help would be EXTREMELY appreciated!!

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Laura Grewe
IT-Application Analyst
Lakewood Health System
Staples MN
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Hi Laura,

I haven't run into this on customers that are on the latest GP but have recently seen GP permissions cause this prompt even after successfully entering their credentials. My only thought (at this time) is to ask if this user is currently a POWERUSER.  If not, I would suggest adding POWERUSER to the user long enough to test and see if it goes away. Then, remove their POWERUSER permissions since that is not the fix but a simple test.  

I look forward to seeing your update. 

Thanks!

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Jamie Evenson
CEO
Najaxa Software
Fargo, ND
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Original Message:
Sent: Jun 23, 2022 02:50 PM
From: Laura Grewe
Subject: Looking for any help regarding emailing EFT Remittance forms from Dynamics version 18.4.1384 using Modern Authentication and Outlook 365

We are working with Microsoft support trying to resolve this issue.  We are using Modern Authentication, so we have the Azure Active Directory setup and have generated several App IDs now.  We are able to save the App Id in Tool/Setup/Company/ Email Setup, but when we go to click on Purchasing Series, we get a Microsoft - Sign in to your account box, which does seem to work fine, but after that we are getting an Exchange Log On box asking for credentials for Email Address and Password, and under advance there is a 3rd field asking for Login ID.  

After about 5 minutes this Exchange Log On box comes back and says Login Failed: check your login information and try again.    We have been working with Microsoft GP specialists - and trying to run some Logs to see what is causing the error, but having zero luck.  One of the MS techs said they had another client that had a similiar issue, which they resolved 'on their own' and did not share the resolution.     Any help would be EXTREMELY appreciated!!

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Laura Grewe
IT-Application Analyst
Lakewood Health System
Staples MN
------------------------------

Hi Laura

Jamie's tip is where I would start.

Are you working with Lucas of MS by any chance? 

We have been successful getting the MFA to work with GP 18.3 EFT remittance.
In our case, the issue was Mekorma check book setup. For the EFT Remittance format, we made sure we selected Dynamics Report Writer option.
If you are using Mekorma, you could try that.

The modern auth with app client ID and all will work only from specific points in GP, luckily the EFT Remittance is one of them.

Good luck!


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Dynamics GP Credentialed Pro (Install)
Ven Sharma
Finance and Admin Systems, Administration
American Public University System (APUS)
Charles Town WV
------------------------------

Original Message:
Sent: Jun 23, 2022 02:50 PM
From: Laura Grewe
Subject: Looking for any help regarding emailing EFT Remittance forms from Dynamics version 18.4.1384 using Modern Authentication and Outlook 365

We are working with Microsoft support trying to resolve this issue.  We are using Modern Authentication, so we have the Azure Active Directory setup and have generated several App IDs now.  We are able to save the App Id in Tool/Setup/Company/ Email Setup, but when we go to click on Purchasing Series, we get a Microsoft - Sign in to your account box, which does seem to work fine, but after that we are getting an Exchange Log On box asking for credentials for Email Address and Password, and under advance there is a 3rd field asking for Login ID.  

After about 5 minutes this Exchange Log On box comes back and says Login Failed: check your login information and try again.    We have been working with Microsoft GP specialists - and trying to run some Logs to see what is causing the error, but having zero luck.  One of the MS techs said they had another client that had a similiar issue, which they resolved 'on their own' and did not share the resolution.     Any help would be EXTREMELY appreciated!!

------------------------------
Laura Grewe
IT-Application Analyst
Lakewood Health System
Staples MN
------------------------------

Hi Laura,

We had the same issue last year. I followed the resolution given in the blog below and was able to resolve the issue. For some reason, GP is not inserting the record in the table mentioned in the resolution and I had to manually insert the record in this table for the user. I did inform GP support person who was handling our case.

Dynamics GP Exchange Email Not Working after Moving to Office 365 - Crestwood Associates

You can reach me by email if you have any questions.

Good luck!

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Hina Shingala
Applications Specialist
TM Floyd & Company
Columbia SC
------------------------------

Original Message:
Sent: Jun 23, 2022 02:50 PM
From: Laura Grewe
Subject: Looking for any help regarding emailing EFT Remittance forms from Dynamics version 18.4.1384 using Modern Authentication and Outlook 365

We are working with Microsoft support trying to resolve this issue.  We are using Modern Authentication, so we have the Azure Active Directory setup and have generated several App IDs now.  We are able to save the App Id in Tool/Setup/Company/ Email Setup, but when we go to click on Purchasing Series, we get a Microsoft - Sign in to your account box, which does seem to work fine, but after that we are getting an Exchange Log On box asking for credentials for Email Address and Password, and under advance there is a 3rd field asking for Login ID.  

After about 5 minutes this Exchange Log On box comes back and says Login Failed: check your login information and try again.    We have been working with Microsoft GP specialists - and trying to run some Logs to see what is causing the error, but having zero luck.  One of the MS techs said they had another client that had a similiar issue, which they resolved 'on their own' and did not share the resolution.     Any help would be EXTREMELY appreciated!!

------------------------------
Laura Grewe
IT-Application Analyst
Lakewood Health System
Staples MN
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