Open Forum

 View Only

invoices in batches have posted but they still show as a order

  • 1.  invoices in batches have posted but they still show as a order

    Posted 14 days ago
    Good Afternoon,   

    after posting out batches we are noticing that our batches are still hanging out there.   When we go into our batch thats still handing out there and change the type to order there will be a couple out there that look like they haven't been invoiced but when going all the way into the order number there is a invoice attached to that order and when i go to my email sent i can see that it did in fact get sent.   We are not understanding why these orders are still hanging on. Can anyone help us?  

    Sales

    Sales transaction entry

    Bring up the batch id on the right hand side

    Change the type/type id to order

    Click the magnified glass on the document no

    Click order it will bring up that order

    Click the blue arrow next to the document no notes and it will bring up the invoice.

    Thank you 
    Nicole   



    ------------------------------
    Nicole Ricci
    Sure Controls Inc.
    Greenville WI
    ------------------------------


If you've found this thread useful, dive deeper into User Group community content by role