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  • 1.  GP very slow to open for one user

    Posted 21 days ago
    User connects using RDP but his GP session hangs and takes a while to open
    What can be checked?
    The server is fine and no one else has issues

    GP2018

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    Deanne Rasmussen
    Financial Systems Manager
    Lumbermen's Merchandising Corp
    Wayne PA
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  • 2.  RE: GP very slow to open for one user

    GPUG ALL STAR
    Posted 18 days ago
    Hi Deanne

    Does the user have their home directory specified so that it is not local?

    I would suggest recreating the user both at GP level and at Windows Level.

    Regards

    David

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    David Musgrave MVP, GPUG All-Star

    Managing Director
    Winthrop Development Consultants

    Perth, Western Australia

    http://www.winthropdc.com
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  • 3.  RE: GP very slow to open for one user

    Posted 17 days ago
    found out the issue - someone decided to add a lot of reminders/reports which were extremely large so it hung on just this user's screen.  I removed those reminders and he's fine

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    Deanne Rasmussen
    Financial Systems Manager
    Lumbermens Merchandising Corp
    Wayne PA
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  • 4.  RE: GP very slow to open for one user

    GOLD CONTRIBUTOR
    Posted 18 days ago
    Does this user have any custom reminders on their GP home screen?  We've seen similar behavior when a user added a reminder that took a while to refresh.

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    Jim Harris
    Director of Information Systems
    ExamWorks, Inc.
    Atlanta GA
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