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  • 1.  GP 18.5 Update - installation is failing

    SILVER CONTRIBUTOR
    Posted Dec 05, 2022 02:43 PM
    Edited by Heidi Farnham Dec 05, 2022 02:44 PM
    Hello, all,

    Has anyone yet installed or tried to install GP 18.5, the 2022 year end update?

    When I run the executable (MicrosoftDynamicsGP18-KB4602593-ENU.msp), it runs for a bit, then shuts down.  When I look in the C:\Program Files (x86)\Microsoft Dynamics\GP2018 folder, there are no chunk files.

    I've tried this on my test server and test workstation.

    Anyone have any insights or experience?

    Thanks,

    Heidi

    ------------------------------
    Heidi Farnham
    Dungarvin
    Mendota Heights MN
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  • 2.  RE: GP 18.5 Update - installation is failing

    GPUG ALL STAR
    Posted Dec 06, 2022 02:42 AM
    @Heidi Farnham

    Have you looked at the version numbers of your system. It will probably have already completed the update for all versions of GP on your machine that it can find in the registry. The chunk files have probably already been incorporated.

    If you only want to update one install on a workstation see: 

    https://winthropdc.wordpress.com/2022/05/27/msdyngp-i-messed-up-installing-a-microsoft-dynamics-gp-service-pack/

    Regards

    David

    ------------------------------
    David Musgrave MVP, GPUG All-Star

    Managing Director
    Winthrop Development Consultants

    Perth, Western Australia

    http://www.winthropdc.com
    ------------------------------



  • 3.  RE: GP 18.5 Update - installation is failing

    Posted Dec 06, 2022 08:00 AM
    We just upgraded last week and reported the same problem.

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    Paul Poulos
    Hicks Nurseries Inc.
    Westbury NY
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  • 4.  RE: GP 18.5 Update - installation is failing

    SILVER CONTRIBUTOR
    Posted Dec 06, 2022 08:05 AM
    I have installed it many times already. It does just disappear off of the screen when it is done. Are you certain it did not install? Try Running GP Utilities and see what version it shows. Should be 18.5.1596

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    Donny Kensmoe
    Senior Consultant
    Wipfli
    Green Bay WI
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  • 5.  RE: GP 18.5 Update - installation is failing

    Posted Dec 06, 2022 08:31 AM
    Confirmed that is the version I am on.

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    Paul Poulos
    Hicks Nurseries Inc.
    Westbury NY
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  • 6.  RE: GP 18.5 Update - installation is failing

    Posted Dec 06, 2022 09:14 AM
    I had this happen to me so I did this..

    1. Install MicrosoftDynamicsGP18-KB4602589_18_5_1556-ENU
    2. Follow up with MicrosoftDynamicsGP18-KB4602593-ENU

    Worked for me.  Good luck.

    ------------------------------
    Richard Kinning
    Hillsborough Transit Authority (HART)
    Tampa FL
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  • 7.  RE: GP 18.5 Update - installation is failing

    SILVER CONTRIBUTOR
    Posted Dec 06, 2022 01:45 PM
    Edited by Heidi Farnham Dec 06, 2022 01:46 PM
    @Richard Kinning provided the answer I needed.

    I was going off Terry Heley's blog post which said that the 1596 KB included the 1556 one:
         https://community.dynamics.com/gp/b/dynamicsgp/posts/microsoft-dynamics-gp-u-s-year-end-update-2022-released

         Microsoft Dynamics GP (version18.5.1596) (Includes October release 18.5.1556)
        
    MicrosoftDynamicsGP18-KB4602593-ENU.msp

    Once I downloaded and installed the October release, everything went as expected.

    Thank you all for your timely responses.

    Heidi



    ------------------------------
    Heidi Farnham
    Dungarvin
    Mendota Heights MN
    ------------------------------



  • 8.  RE: GP 18.5 Update - installation is failing

    GPUG ALL STAR
    Posted Dec 07, 2022 10:03 AM
    @Heidi Farnham
    We had this issue installing with the msp where we have the HR/PR modules installed that rolled back over to Integrity Data.
    This blog talks about how the Integrity modules are removed from the DVD as of March 2022.
    Microsoft Dynamics GP Human Resource and Payroll Suite Announcement - Microsoft Dynamics GP Community
    We do our installs a bit differently so this might not apply to you - but I thought I would throw it out there just in case.
    You might want to try installing from the DVD instead of using the msp.
    Thanks
    Windi

    ------------------------------
    Windi Epperson
    Customer Support Manager
    Njevity, Inc
    Norman OK
    720-870-9700 x104
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