Open Forum

I received an error message today that I have never seen before.  I was creating a return by going into Sales transaction, additions, create return.
I marked what I wanted to return and hit process and then I get a box pop up that says "An error occurred with this document. 18"
When I click okay it goes back to a blank sales transaction screen.  I was able to create the return manually but I am just curious as to what this error means.


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Katie Pieczynski
Accounts Receivable Manager
DANSR
Champaign IL
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If your system admin has access to SQL Server Management Studio, ask them to check the SQL Activity Log for the date and time the error occurred.  If it's a database error, there may be a more detailed error message there.  You should also check the Event Viewer on your PC, or on the application server if you use terminal server or Citrix.

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Lou Spevack
American Council on Education
Washington MD
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Original Message:
Sent: Jul 08, 2022 10:49 AM
From: Katie Pieczynski
Subject: Error message

I received an error message today that I have never seen before.  I was creating a return by going into Sales transaction, additions, create return.
I marked what I wanted to return and hit process and then I get a box pop up that says "An error occurred with this document. 18"
When I click okay it goes back to a blank sales transaction screen.  I was able to create the return manually but I am just curious as to what this error means.


------------------------------
Katie Pieczynski
Accounts Receivable Manager
DANSR
Champaign IL
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