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Expense Management Vendor

  • 1.  Expense Management Vendor

    Posted 8 days ago
    We are in the process of selecting a vendor.  I'm wondering if anyone would share information about Concur or Gorilla.  Pros and Cons would be helpful.  In addition how are you doing the integration from the vendor to GP (using GP 2015 R2), but converting to 2018 in October.  Thanks

    Denise Amundson
    Senior Accountant
    Missouri River Energy Services
    Sioux Falls SD

  • 2.  RE: Expense Management Vendor

    Posted 8 days ago
    I have integrated Concur multiple times with Integration Manager and SmartConnect my preference would be SmartConnect because of the dependence on possibly needing taxes or paying them with credit cards.  There are a lot of options that you have to consider when starting this process.  Concur is a very good vendor to work with and they have a great mobile app.  I have used Gorilla in the past as well and saw it come up again this week, but in the past it didn't have the same features that Concur has.
    Hope this helps,

    Tanya Henderson
    Senior Consultant
    S2 Technology
    Park City UT

  • 3.  RE: Expense Management Vendor

    Posted 7 days ago
    Hi Denise,
    Our company has been using and integrating both for a long time and here's my experience...

    - More "advanced" capabilities out of box
    - More expensive
    - A/P module as well (albeit for a price)
    - Started out integration search looking at vendors but decided to build integrations from ground-up using SmartConnect. Biggest benefit to doing so was cost, ease of making changes, and handling intercompany.

    - Does just expense reporting very well
    - Very agile company and can spit out enhancements and feature requests very quickly.
    - Powerful native integration to GP built I'm and included
    - Can also be integrated via SmartConnect. (We're using both, SmartConnect mainly to handle intercompany and some advanced splits that we have setup)
    - Much more reasonable pricing

    Our plan is to eventually "fill the gap" with features that we currently get with Concur, put them into Gorilla, and take Concur out of the picture (replacing the A/P solution as well due to costs).

    I'd be happy to discuss both a little further with you if you'd like, just let me know.

    Kyle Malone, CPA
    GP Admin - CGB Enterprises, Inc.
    Lead Consultant/Blogger -
    Chapter Leader - Louisiana (New Orleans)

  • 4.  RE: Expense Management Vendor

    Posted 7 days ago
    Hi @Denise Amundson

    I will add my agreement with @Kyle Malone

    I have written several expense integrations - and the one common thread I've encountered, and it sounds like Kyle and others here have as well is that you will DEFINITELY want to use SmartConnect to do the integrations!

    As far as functionality, I think that they are both good.  One may be better than the other, Concur, but has some demerits because of the company that produces it.  From the clients I've worked with to build integrations I have received nothing but complaints about the knowledge and service from them.

    To me, no matter how great the software is, if the knowledge and service are bad then I won't recommend them to clients.

    Therefore, I will "second" Kyle's response - I think you'll want to look closely at the exact functionality you need, but keep in mind the service or knowledge you may get from the vendor.

    But, once again, no matter which way you go, you'll want to purchase SmartConnect to run the integration - it is crazy flexible and, at several clients I can use one file and send it to multiple companies and through the SmartConnect functionality set "if-thens" on data to ensure coding is correct, especially if you have a mix of Credit Cards and check to employees, etc.

    Best of luck!  Let us know if you need anything else!!


    Kindest Regards,

    Jo deRuiter , MCP, DCP
    "That GP Red Head"
    Advanced Credentialed Professional-Dynamics GP
    GPUG Academy Instructor
    GPUG GP Credentialing Exam Committee
    Chairman, GPUG Partner Advisory Board
    Dexpro Dynamics LLC
    Senior Consultant
    Milwaukee, WI
    770-906-4504 (Cell)

  • 5.  RE: Expense Management Vendor

    Posted 6 days ago
      |   view attached
    Hi @Denise Amundson,

    If you haven't already made up your mind on the product you're going to purchase, I suggest that you have a look at Kwiktag Expenses.. If your goal is also to implement paperless AP and other document management solutions, then Kwiktag could be a good candidate..  They have been around for quite some time with their paperless solutions and added recently a complete expense management solutions with credit card statement processing and all..
    I don't know about the pricing, but the recent demo I saw was very interesting.. It doesn't cost anything to ask for a demo :-)

    PS: I agree with Kyle & Jo, a recent client of mine uses Concur and they aren't really happy with the support too..

    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)


    KwikExpense_2016.pdf   1.01MB 1 version