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User was able to Delete beginning balance from a closed year under cards-Account Maintenance-Account Summary

  • 1.  User was able to Delete beginning balance from a closed year under cards-Account Maintenance-Account Summary

    Posted 06-12-2018 11:45 AM
    I had a user delete the beginning Balance and the Periods to a closed year. He went under Cards-Account Maintenance-Account Summary. When he was leaving the window he selected delete instead of save. How can I fix this in GP?

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    Cheryl Gannaway
    Accounting Supervisor/Accounting systems Specialist
    Illinois Agricultural association
    Bloomington IL
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  • 2.  RE: User was able to Delete beginning balance from a closed year under cards-Account Maintenance-Account Summary

    TOP CONTRIBUTOR
    Posted 06-12-2018 11:57 AM
    Yikes! I never went into the summary screen that way before, it is scary that it even has the delete option. I'm not sure if there is a way to fix besides restoring from the back up.  I would suggesting posting on the open forum also just in case someone has a better solution.

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    Katie Graves
    Accounting Manager
    Illinois Credit Union System
    Naperville IL
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  • 3.  RE: User was able to Delete beginning balance from a closed year under cards-Account Maintenance-Account Summary

    Posted 06-13-2018 11:12 AM
    I would recommend to restore the backup to a temporary DB and selectively restore/insert the records deleted to the GL20000 to restore the beginning balances.

    Doing a full restore may be impossible if they have already entered other transactions in GL or other modules.

    -Jim

    Sent from my iPhone