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I have some information I used to send to customers asking about RTVs. This may help you in determining the flow of an RTV. Other modules are used based on the type of RTV. If you are looking for specific tables, can you clarify which RTV type you are interested in.
The flow really depends on what type of RTV you are creating. With an RTV, you are the customer returning equipment to the vendor. There are four types of RTVs.
Main tables for RTVs
SVC05600 - header
SVC05601 - line
The rest of the table depend on the RTV Type.
Vendor sends you a replacement item and then you return the original back to the vendor. This process creates a purchase order for the new item and a credit memo to apply to the invoice created from the PO.
Here is the flow:
You send an item to the vendor and they are sending you a replacement.
Repair and Replace
If this will be fixed in house, you will use an inventory transfer to move it so it is not used or sold. This is useful when you have items but you need to fix it before you sell it or use it at a customer site.
*Steps are a bit different when the item is customer owned.
Sending the item back to the vendor for a credit.
Hope this helps!
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