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1.  email setup for GP Workflow

Posted 06-16-2017 11:04 AM
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Hello Everyone,

I had question in regards to the GP  workflow email setup. I had our IT dept. provide the server name, port # and etc.  But when we try to do a test email the email doesn't send.  Has anyone else experienced a problem with the initial workflow email setup? Any solutions would be greatly appreciated.

Eddie Brown
Accountant II
Oakland County Community Mental Health Authority
Auburn Hills MI

2.  RE: email setup for GP Workflow

Posted 06-19-2017 10:32 AM
Hi Eddie,
Have you checked the Windows Event Logs on the server to see if there was any usefull information written there that could provide you some hints ?
or maybe on the Exchange server for missed logins or authentication issues ?

Beat Bucher
Business Analyst, Dynamics GP MVP
Ultra-Electronics Forensic Technology Inc.
Montreal QC/Canada
Montreal QC GPUG Chapter Leader
GP2013R2 / MR2012 CU14

3.  RE: email setup for GP Workflow

Posted 06-19-2017 02:50 PM
1) Try port 465.
2) Check your device settings within You might need to authorize GP access to use that particular gmail account.

Fenel Aldajuste
City of Plantation
Plantation FL