US - Iowa Des Moines

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Support Partner

  • 1.  Support Partner

    Posted Nov 27, 2019 11:22 AM
    I am curious about what support partners most companies are using? Is the vendor still providing services? And in what capacity did they use the vendor?

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    MARCIE SHIRLEY
    SHENANDOAH MEDICAL CENTER
    SHENANDOAH IA
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  • 2.  RE: Support Partner

    SILVER CONTRIBUTOR
    Posted Dec 02, 2019 10:06 AM
    We are currently using QCI, and they are located in Des Moines, IA.  They provide to us upgrade/installation services for GP.  Consulting and  and all third party software installation.  QCI provides service for maintenance, error messages, and any sort of troubleshooting we need. They have also built some custom reporting for us as well.

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    Joni Welling
    Director of Accounting Services
    Affiliates Management Company
    West Des Moines IA
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  • 3.  RE: Support Partner

    GOLD CONTRIBUTOR
    Posted Dec 18, 2019 11:46 AM
    We also use QCI.  We had used a partner located in Fargo for many years, but found that service to be somewhat lacking in personal service.  We are in Waterloo, but with QCI being in the Des Moines area, we are able to better connect with them both at these meetings and at Summit.

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    Lisa Levendusky
    Exceptional Persons, Inc.
    Waterloo IA
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