Open Forum

Expand all | Collapse all

Avalara Avatax speed issues

  • 1.  Avalara Avatax speed issues

    Posted Jun 22, 2020 12:43 PM
    Does anyone use Avatax in GP (version 2015 R2) for sales tax calculations, that has learned some methods to optimize tax calculation speed?  We have recently implemented it and find the calculation speed extremely inefficient.  One suggestion that we are going to try to see if it helps is disabling "enable extensive logging" but any additional tips are appreciated.

    Loren Churness
    Sr. Accountant
    Buechel Stone
    Chilton WI
    Academy - Online Interactive Learning from Experts

  • 2.  RE: Avalara Avatax speed issues

    Posted Jun 23, 2020 02:12 AM
    We use it extensively in many locations.  No complaint at all.

    Nevertheless, Avatax is requiring an internet web service call to their agent to get taxes.
    I would certainly investigate with them to see if there is an issue connecting to their service.

    Luc St-Yves, Senior Business Analyst
    Humanware Technologies, QC (Canada)
    Implementation projects leader
    -Essilor Instruments USA and Canada
    -Essilor International S.A.S., France
    --Promoting Dynamics GP in Europe--

    Academy - Online Interactive Learning from Experts

  • 3.  RE: Avalara Avatax speed issues

    Posted Jul 01, 2020 03:23 PM
    Hi Loren,

    We are on GP2015 R2 and we have been using Avatax for years without any issue.
    Avalara support are very helpful and usually they will check on their end if you have any transactions you want to investigate.

    Here is the setup screen we have for Avatax Calculation.  Hope this helps. Let me know if you need more info.

    Cecile Dinh
    GP Admin at ARC (Airlines Reporting Corp.)
    GPUG Chapter Leader - Washington, D. C.

    Academy - Online Interactive Learning from Experts

If you've found this thread useful, dive deeper into User Group community content by role