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E reconcile transaction error

  • 1.  E reconcile transaction error

    Posted 19 days ago
    Hi everyone,

    I downloaded our bank file from the Reconcile download transactions screen, when finished an error message appeared "Unable to save record. Duplicate.(For 1 transaction)" I know there should be no errors because I had previously ran it the other day but and had no errors, but I didn't save it (So i decided to download it again). Since there was an error I decided to clear the transactions and download it again, the second time I received an error with 2 records not being able to saved, I ran it a third time (third times the charm) and received the same message but with 3 records not being able to save. Has anyone experienced this before?

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    Santiago Gallegos
    Pokagon Band of Potawatomi Indians
    Dowagiac MI
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  • 2.  RE: E reconcile transaction error

    TOP CONTRIBUTOR
    Posted 18 days ago
      |   view attached

    I think this explains your issue:

    https://support.microsoft.com/en-us/help/850751/setup-information-for-electronic-reconcile-format-configurator



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    Mark LeRette
    Application System Analyst II
    Muscatine Power and Water
    Muscatine IA
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