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Transitioning to a hosted Site

  • 1.  Transitioning to a hosted Site

    Posted Mar 12, 2019 10:04 AM
    ​​Hi, we are currently running GP2016 and are looking at upgrading to GP2018R2. As part of this process, we will be evaluating potential partners to transfer to a hosted site.
    Can you provide:
    the critical factors that we should evaluate in selecting the right partner?
    Critical factor  for a successful transition?
    Azure vs Amazon Pros/cons?
    Any words of advice for companies that have transitioned?
    Thanks
    Line


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    Line Gendreau
    Accessible Media Inc. (AMI)
    Toronto
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  • 2.  RE: Transitioning to a hosted Site

    GPUG ALL STAR
    Posted Mar 12, 2019 11:18 AM
    Hi @Line Gendreau
    I've had a few customers recently that have migrated their on-premise GP instance to a hosted location, either on Azure or at an ISP hosting provider.. In both cases the main reason was because those clients didn't have any permanent IT staff in their organization and were relatively small (3-5 users), and their hosting provider was taking care of all the backup logistics.
    It all comes down to the costs, since hosting the GP instance will bind you to a monthly recurrent fee, which may also imply that you'll have to pay for the remote access of the users (RDP / TS licenses), which are often not part of the hosting package, or the provider will just bill you a monthly subscription per user, including the hosting costs.

    I can't speak for the differences between Azure vs. Amazon AWS, since I've never looked into the AWS offer.
    Some hosting providers are going to give you a shared environment with GP Web-Client only access.. beware of that, since the Web client doesn't have all the full functionality of some GP aspects and doesn't support some 3rd party ISV products. The clients I've been working with all retained the full GP client access for their users on a Terminal Service or full RDP desktop model.
    RDP / TS access also implies some other licensing costs, like Office 365 if you plan to use a lot of SmartList exports to Excel, as without an installed Office license, this is going to be much less enjoyable (still doable, but way more painful). If you currently have local Office 2013 or 2016 licenses, talk to your partner soon enough to prepare the transition.
    Office 365 licensing on a TS is a special setup as one of my clients recently noticed and you have to be aware of that before starting the transition (it's not the same licensing as a regular Desktop setup).​ Here is  a short blog that explains the licensing of Office in TS environment :
    https://www.mirazon.com/how-do-you-license-office-in-a-remote-desktop-environment/


    Hope this helps.

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------



  • 3.  RE: Transitioning to a hosted Site

    GPUG ALL STAR
    Posted Mar 15, 2019 03:21 PM
    @Line Gendreau,
    As a Canadian VAR, Encore ​Business offers a hosted GP service as well.. you can find more about it in the link below: Scroll down the page or navigate to the Pricing section within the menu. They offer 3 different package sizes..
    You should get in touch with Sam ( @Sherry (Sam) Bettencourt) at Encore to inquire about what's offered.

    https://www.encorebusiness.com/solutions/microsoft-dynamics-gp/​​

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------



  • 4.  RE: Transitioning to a hosted Site

    TOP CONTRIBUTOR
    Posted Mar 13, 2019 09:51 AM
    Here are the things to evaluate before moving to the cloud:
    1) Do I have any connections to other on-premise information?
    2) Do I have any integrations of outside information into GP?
    3) Am I running the Manufacturing module?
    4) Are all my third party GP tools going to continue to work the way I need them to?
    5) Do I have a plan in place to train my users on using GP in the cloud?

    I'd make sure you have all that taken care of, because your accounting system is the core of your business.  You can't afford to have it offline for any appreciable amount of time and you certainly can't afford to run into serious problems.

    If you've answered all of the above to your satisfaction, you might check out njevity and @John Lowther.  They specialize in cloud-hosted GP solutions.  John is a regular presenter at Summit.​

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    Blair Christensen
    Database Administrator
    Oppenheimer Companies, Inc.
    Boise ID
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  • 5.  RE: Transitioning to a hosted Site

    SILVER CONTRIBUTOR
    Posted Mar 13, 2019 11:52 AM
    @Line Gendreau

    If you haven't already done so, i'd also suggest you take a look at Njevity and their PowerGP solution.   I'm not sure what 3rd party products (ISVs) you are currently using, but they have a very good solution for a SaaS module as well as a BYOL model.   If you have questions, please let me know or reach out to @pam misialek​​​​.

    @Pam Misialek

    ​​

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    Michael Gummel
    Prod Engineer
    Paradigm Technology Consulting
    Allentown NJ
    mgummel@ptcllc.com
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  • 6.  RE: Transitioning to a hosted Site

    TOP CONTRIBUTOR
    Posted Mar 13, 2019 02:29 PM
    Hi @Line Gendreau

    I have done a few implementations and upgrades on to both Azure and Amazon and truthfully I have found no real differences so pros and cons, from a GP and SQL standpoint have not been relevant in my experience.

    I agree with @Beat Bucher that hosted sites along with "online" ERPs are more costly than an on-site solution.

    I would evaluate closely that their staff realize that GP and SQL have a different "relationship" than other ERPs or programs and SQL have and that there are settings and routines that should not be run on GP databases.

    However you go, I'm also with Beat on the fact that you do not want to try to go the "Web-Client" direction for GP.  It is a sub-standard experience for the end user. and I also second his notion of using a Terminal Services environment to run GP on in a "hosted" environment.


    ------------------------------
    Jo deRuiter, MCP, DCP
    "That GP Red Head"
    AISLING DYNAMICS CONSULTING, LLC
    WEBSITE: https://aislingdynamics.com/
    BLOG: https://community.dynamics.com/gp/b/gplife
    770-906-4504 (Cell)

    ------------------------------



  • 7.  RE: Transitioning to a hosted Site

    Posted Mar 13, 2019 04:24 PM
    Not all clouds are equal.

    Azure vs AWS are about the same but keep in mind, you will still have to manage your environment.  They just provide the hardware, so you still need to add patches, do backups, resolve problems, etc.  Any problem in the environment would be on you to handle unless it's an outage.

    When looking at hosting providers, I recommend finding one that knows GP. Some providers are just infrastructure and don't know GP, so any problems would be your to resolve. I've seen problems with arrangement in areas like resolving performance problems.  They might say, it's not us, the hardware is running fine. It's what you put on the server.

    Other factors not shared by the others:
    - How secure is their hosting platform? Are they SOC certified?
    - How experienced are they in cloud? (Some companies say they are a cloud provider and really they are just putting you up on Azure.)
    - Since you are in Canada, does it matter where your data is actually located?

    We created PowerGP Online to make an easy button cloud specifically for GP customers.  It includes more than just hosting GP. New functionality has been added. We have several editions now that can accommodate any GP customer. We helped thousands of users move to the cloud and it's pretty easy for most.

    Let me know if you want to chat.
    Pam Misialek
    Director of Cloud Applications
    pmisialek@njevity.com
    Njevity

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    Pam Misialek
    Product Manager
    Njevity
    Fargo ND
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  • 8.  RE: Transitioning to a hosted Site

    Posted Mar 15, 2019 09:21 AM
    I recently transitioned 2 GP on prem clients to Njevity and we all could not be happier with the process and end result. Their team was great to work with, the costs were reasonable. I recommend taking a detailed look at their options.

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    Sherryll Penney
    Manager, Technology & Consulting Services
    MSPC Certified Public Accountants and Advisors
    Cranford NJ
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