We're testing the emailing of invoices and statements from GP. I have email working successfully but cannot get the statements emailed. I have added a Word Template, but did not make changes to it. I receive an unknown error. After further research I'm not sure it's possible the way we are entering the invoices. Currently we have GP on a terminal server, but are looking to install locally on users' machines. Will this make a difference? We also import the invoice data directly into Sales > Transactions > Invoice Entry. Should we be using Sales > Transactions > Transaction Entry? Any insight would be greatly appreciated. We're currently on 2015 R2, but in the middle of an upgrade to 2018 R2.Thank you in advance.
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