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Scan to GP

  • 1.  Scan to GP

    Posted 9 days ago
    I'm using an Epson WorkForce DS-40 scanner to scan directly into GP 2018 using the scan button in the Document Attachment Management window.  GP recognizes my scanner but after the document is scanned GP flickers/hangs in the Acquiring data window and the Percent complete bar doesn't move.  Any thoughts?

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    Bob Teasdale
    Broadrock Renewables LLC
    Johnston RI
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  • 2.  RE: Scan to GP

    GPUG ALL STAR
    Posted 3 days ago
    Have you tried connecting to another machine with GP?  Just a thought to see how it works on another machine.


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    Shawn Dorward
    Dynamics GP Practice Lead
    Microsoft MVP, Business Applications
    shawn.dorward@interdynartis.com
    Twitter: @ShawnMDorward
    InterDyn Artis
    Blog: http://www.GPLifeHacks.com
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  • 3.  RE: Scan to GP

    TOP CONTRIBUTOR
    Posted 2 days ago

    Hi Bob, are you on at least the mid year update?  We changed to TWAIN functionality with that update and it usually fixed what you are stating above.

    Here is my blog on the version, you should be on that or later then you will not notice the problem
    https://community.dynamics.com/gp/b/dynamicsgp/archive/2018/06/14/microsoft-dynamics-gp-july-hotfix-2018-mid-year-tax-update-released

    Thanks

    Terry



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    Terry Heley
    HR/PR expert
    Microsoft
    West Fargo ND
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