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Scan to GP

  • 1.  Scan to GP

    Posted Dec 05, 2018 01:10 PM
    I'm using an Epson WorkForce DS-40 scanner to scan directly into GP 2018 using the scan button in the Document Attachment Management window.  GP recognizes my scanner but after the document is scanned GP flickers/hangs in the Acquiring data window and the Percent complete bar doesn't move.  Any thoughts?

    Bob Teasdale
    Broadrock Renewables LLC
    Johnston RI

  • 2.  RE: Scan to GP

    Posted Dec 11, 2018 03:17 PM
    Have you tried connecting to another machine with GP?  Just a thought to see how it works on another machine.

    Shawn Dorward
    Dynamics GP Practice Lead
    Microsoft MVP, Business Applications
    Twitter: @ShawnMDorward
    InterDyn Artis

  • 3.  RE: Scan to GP

    Posted Dec 12, 2018 07:24 AM

    Hi Bob, are you on at least the mid year update?  We changed to TWAIN functionality with that update and it usually fixed what you are stating above.

    Here is my blog on the version, you should be on that or later then you will not notice the problem



    Terry Heley
    HR/PR expert
    West Fargo ND

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