Open Forum

Expand all | Collapse all

Mismatch Total on Invoice

  • 1.  Mismatch Total on Invoice

    GOLD CONTRIBUTOR
    Posted 23 days ago
    Hello,

    I wondering if exits any fix , for correct order with incorrect total amount, without run a reconciliation, after created.

    The issue came when you add or delete items on the order, the total amount not show the correct quantity,


    Thank you


    ------------------------------
    Juan Carlos Caballero
    System Developer Manager
    Pan American Grain
    Guaynabo PR
    ------------------------------
    Academy - Online Interactive Learning from Experts


  • 2.  RE: Mismatch Total on Invoice

    GOLD CONTRIBUTOR
    Posted 22 days ago
    Since you can run the reconcile for only the mismatching record (entering the document number in the from and to), why would you like another solution ?  What is the issue you have when running the Reconcile for this only document ?

    ------------------------------
    Luc St-Yves, Senior Business Analyst
    Humanware Technologies, QC (Canada)
    Implementation projects leader
    -Essilor Instruments USA and Canada
    -Essilor International S.A.S., France
    --Promoting Dynamics GP in Europe--
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 3.  RE: Mismatch Total on Invoice

    GOLD CONTRIBUTOR
    Posted 22 days ago
    Hi,

    The issue is why I need to do that on every order that I create. If made some changes to it. 

    That is a BIG BUG, 

    --
    Juan Carlos Caballero  System Developer Manager
    Pan American Grain MFG. CO. INC.
    9 Claudia St., Amelia Industrial Park, Guaynabo, P.R. 00968-8005
    Ofc. (787) 273-6100 Ext. 6207 | . Cel. (787) 315-2160
                          www.panamericangrain.com




    Este correo electrónico y los archivos transmitidos con él son confidenciales y ha sido dirigido para ser usado por el recipiente y/o entidad a la que va dirigida. Si usted no es la persona a la que el correo electrónico va dirigido, deberá notificar inmediatamente por correo electrónico a la persona que le envió dicho correo electrónico e informarle que lo ha recibido erróneamente. Además, deberá borrar el correo electrónico de su computadora.

    Por este medio se le notifica que si usted recibe un correo electrónico y no es la persona a la cual va dirigido el mismo, no puede distribuir y/o copiar dicho correo. Además se le notifica que copiar, distribuir y/o tomar cualquier acción con relación al contenido de la información contenida en dicho correo electrónico y sus anejos están estrictamente prohibidos.          



    Academy - Online Interactive Learning from Experts


  • 4.  RE: Mismatch Total on Invoice

    GOLD CONTRIBUTOR
    Posted 22 days ago
    Oh ok !  Sorry it was not clear to me if you were looking for an alternate of the Reconcile.

    But what you are saying is that you need to Reconcile at EACH Sales order change !  Of course this must be a pain.
    Not looking at your environment, I dont know how someone could identify the problem...  Maybe a third party or a customization that is not working correctly.

    Do you have someone that does internal custom development to your Dynamics GP ?  Do you have third party installed on your Dynamics GP ?

    I would direct you to your VAR, which should be the person to contact in this situation.

    ------------------------------
    Luc St-Yves, Senior Business Analyst
    Humanware Technologies, QC (Canada)
    Implementation projects leader
    -Essilor Instruments USA and Canada
    -Essilor International S.A.S., France
    --Promoting Dynamics GP in Europe--
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: Mismatch Total on Invoice

    GOLD CONTRIBUTOR
    Posted 22 days ago
    Hi, yes we have locally consultant the work with GP and programming.

    I just workaround if somebody already have a different solution on that beside the reconciliation steps.

    Thank you !!!

    ------------------------------
    Juan Carlos Caballero
    System Developer Manager
    Pan American Grain
    Guaynabo PR
    ------------------------------

    Academy - Online Interactive Learning from Experts


If you've found this thread useful, dive deeper into User Group community content by role