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Wennsoft old version help

  • 1.  Wennsoft old version help

    Posted Jul 07, 2021 05:34 PM
    Hi GPUG friends,

    I am working with a new company that has a very old version of Wennsoft.  The setup does not fit their needs so they want to modify their maintenance options revenue recognition choice.  Everywhere I look it says contact Key2Act consulting.   Does anyone actually know how to modify their method?  They are beyond support and I just want to try to help them.
    Thank so much!

    Shelagh


    #Technical​​​​

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    Shelagh Esteb
    NA
    Stafford TX
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Wennsoft old version help

    Posted Jul 08, 2021 07:52 AM
    I have the same problem, do you have to upgrade to the new version of Wennsoft (Key2Act), this is happening because the tables change in GP with the new version and Wennsoft looks for the names of the old tables, there is no link.

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    Augusto Reyes
    CODEMON
    SANTO DOMINGO
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Wennsoft old version help

    Posted Jul 08, 2021 07:58 AM
    I solved the problem upgrading to the new version of Key2Act (Wennsoft).

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    Augusto Reyes
    SANTO DOMINGO
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 4.  RE: Wennsoft old version help

    Posted Jul 08, 2021 08:09 AM
    The version of Dynamics GP should be match with the Signature (key2Act) version.


    ------------------------------
    Augusto Reyes
    CODEMON
    SANTO DOMINGO
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: Wennsoft old version help

    GPUG ALL STAR
    Posted Jul 08, 2021 09:42 AM
    @Shelagh Esteb,
    Since this customer is out of support with K2A, and they will not be able to upgrade until they re-enroll in a current maintenance plan, maybe @Jo deRuiter could help, as she has quite some experience with the Wennsoft product...
    K2A's support team is very knowledgeable and might still help with paid assistance​​ if you ask.. though I'd understand that they would like the customer to upgrade first.

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 6.  RE: Wennsoft old version help

    Posted Jul 08, 2021 05:58 PM
    Thanks so much Beat!  Jo reached out to me and offered some help.  I really appreciate the response.

    ------------------------------
    Shelagh Esteb
    NA
    Stafford TX
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 7.  RE: Wennsoft old version help

    Posted Jul 09, 2021 08:08 AM
    Hi,
    If don't have support plan is impossible to do upgrade.


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    Augusto Reyes
    Dynamics GP and Key2Act Specialist

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    Academy - Online Interactive Learning from Experts


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