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Management Reporter Error when launching

  • 1.  Management Reporter Error when launching

    Posted Aug 20, 2019 09:34 AM
    When attempting to launch Management Reporter I get the following error message.


    Our IT person says he thinks it's on the GP Permissions side not on the server side since I'm already setup in GP and should have permissions for the server. Anyone know how to fix this so I can open MR?

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    Jacob Kirby
    OneStream Networks
    Rochester
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    Conference-GPUG_200x200


  • 2.  RE: Management Reporter Error when launching

    GPUG ALL STAR
    Posted Aug 20, 2019 09:37 AM
    Edited by Frank Heslin Aug 20, 2019 10:09 AM
    Hi @Jacob Kirby,

    Is MR on the same server as GP?​

    ------------------------------
    Frank Heslin
    Financial Systems Administrator
    ExamWorks, Inc.
    Atlanta GA

    GPUG Advisory Committee Member
    Summit Track Leader
    GPUG All Star 2016

    GP2018
    MR CU16
    ------------------------------

    Conference-GPUG_200x200


  • 3.  RE: Management Reporter Error when launching

    Posted Aug 20, 2019 10:02 AM
    Yes, both GP and MR are on the same server.

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    Jacob Kirby
    OneStream Networks
    Rochester
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    Conference-GPUG_200x200


  • 4.  RE: Management Reporter Error when launching

    GPUG ALL STAR
    Posted Aug 20, 2019 10:13 AM
    @Jacob Kirby

    Have you successfully accessed MR previously?  Do you have a ​User Account in MR?  A separate account needs to be created for each MR user.

    ------------------------------
    Frank Heslin
    Financial Systems Administrator
    ExamWorks, Inc.
    Atlanta GA

    GPUG Advisory Committee Member
    Summit Track Leader
    GPUG All Star 2016

    GP2018
    MR CU16
    ------------------------------

    Conference-GPUG_200x200


  • 5.  RE: Management Reporter Error when launching

    Posted Aug 20, 2019 10:16 AM
    I have not accessed MR yet.  The person that handles the creation of Users in GP (and MR)is not too experienced with the role.  I'll work with him to ensure I am setup in MR but we probably just missed that step.  Thanks for your help Frank.

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    Jacob Kirby
    OneStream Networks
    Rochester
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    Conference-GPUG_200x200


  • 6.  RE: Management Reporter Error when launching

    TOP CONTRIBUTOR
    Posted Aug 21, 2019 06:50 AM
    Hi Jacob,

    Unfortunately, this common error message is the "Check Engine Light" of Management Reporter. There are a variety of causes. Here is a link that may help you resolve it:

    https://support.microsoft.com/en-us/help/2862020/error-message-when-you-start-microsoft-management-reporter-2012-can-t


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    Mark Wiley
    Dynamics Credentialed Professional
    Senior Solutions Architect
    GraVoc
    Ohio Office
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    Conference-GPUG_200x200


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