We are using KEY2Act with SOP invoicing with Ethotech commissions. We pay commission on margin.We want to Bill our customers for labor and have a set labor cost, so commission are calculated on this line item.We have the actual labor cost coming into the SOP order/invoice so the Key2Act Service call will capture the actual cost of the labor, and it is has no commission on this labor item type. And this labor line is not billable, zero unit price.We need to reverse the cost that the Billed Labor is sending to Key2Act Service call.In order to do that we will need to enter a negative quantity on the labor that is not commissionable but will decrease the labor on the Key2Act and not bill or credit our customer.
We can do the negative quantity on the invoice and it works, but they would like to have that line on the order.Is it possible to put a negative quantity on the order?
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