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A/R Still showing open after invoice is paid

  • 1.  A/R Still showing open after invoice is paid

    Posted Jul 16, 2019 10:40 AM
    Good Day all!!  I am new to the A/R side of GP.  Receiving checks, "cash reciepts", then applying them to the correct invoices, then posting payments and making bank deposit.........but the A/R side still shows the paid invoices as "Open"- what is the step I am missing here to close our paid receivables invoice?  (Hope I'm wording that right.....)  #GP2015and2015R2 #Accounting #Finance​​​​​

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    Amy Hinkle
    Executive Administrative Assistant
    Seeds by Design
    Maxwell CA
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    Conference-GPUG_200x200


  • 2.  RE: A/R Still showing open after invoice is paid

    TOP CONTRIBUTOR
    Posted Jul 16, 2019 11:08 AM
    Hi Amy,

    In AR... fully applied payments / invoices stay in OPEN status until the Paid Transaction Removal routine is run (MDGP >> Tools >> Routines >> Sales >> Paid Transaction Removal).

    On a side note, AP works quite differently as transactions are moved to HISTory as soon as they get posted-fully applied).



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    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
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    Conference-GPUG_200x200


  • 3.  RE: A/R Still showing open after invoice is paid

    Posted Jul 16, 2019 11:21 AM
    Thank you!!

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    Amy Hinkle
    Executive Administrative Assistant
    Seeds by Design
    Maxwell CA
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    Conference-GPUG_200x200


  • 4.  RE: A/R Still showing open after invoice is paid

    SILVER CONTRIBUTOR
    Posted Jul 16, 2019 04:17 PM
    You really aren't 'removing' the transaction - you would be moving it to history.  It's really worded oddly.

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    Deanne Rasmussen
    ePlanPartners
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    Conference-GPUG_200x200


  • 5.  RE: A/R Still showing open after invoice is paid

    Posted Jul 17, 2019 09:41 AM
    Hi Ryan, do you know of any issues we may encounter after this routine is ran and how often do users typically do this?

    Thanks

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    Anna Logan
    Rockbridge
    Columbus OH
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    Conference-GPUG_200x200


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