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Advice - New to GP - suggestions for getting up to speed in a hurry

  • 1.  Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 7 days ago
    I have just recently started work for a company that uses GP.  In my role, I will be providing production support (technical/functional) for the Finance group.  My experience is in Oracle Financials - any suggestions on how one can quickly get up to speed and perhaps commonly known support issues that I can review to see the issue and the resolution.  Perhaps a suggestion on webinars, white papers, etc that could help with this effort to learn this ERP system?

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    Mary Ellison
    Blommer Chocolate Company
    Chicago, IL
    mellison@blommer.com
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    GPUG ALL STAR
    Posted 6 days ago

    Hey @Mary Ellison, you've come to the right place!

    I'm an admin w/ similar responsibilities (tech/functional support) and can trace back a good amount of knowledge right back to here.

    A few things come to mind for just starting off / getting your feet wet...

    - Webinars (both live & recorded). If you're curious about something specific, it's there. https://www.gpug.com/participate/recordings
    - Academy courses | Guided training to certs --> https://www.gpug.com/participate/academy
    - This forum!
    - Microsoft Community is decent (typically more advanced / technical issues are discussed there)
    - Youtube is another good one obviously. Like any topic in there world, there are quite a few decent "101 Tutorials" out there

    GP has been around long enough and has had tons of contributing community members over the years. Quick searches on specific error messages typically return good results.

    Keep us posted & welcome!
    -Kyle



    ------------------------------
    Kyle Malone, CPA, CPA
    GP Admin - CGB Enterprises, Inc.
    Lead Consultant/Blogger - https://alacarteGP.com
    Chapter Leader - Louisiana (New Orleans)
    Solugence | Find the software that FITS your business + integrates with GP. Find Software Smarter. https://solugence.com
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 3.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 6 days ago
    Thanks Kyle - I am not sure if you got my original response - but that was such a warm welcome!  Thanks for all that advice on "getting started" appreciate the help!!!

    Mary Ellison
    Business Systems Analyst
    Blommer Chocolate
    Chicago IL
    mellison@blommer.com

    ------------------------------
    Mary Ellison
    Business Systems Analyst
    Blommer Chocolate
    Chicago IL
    mellison@blommer.com
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 4.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    GOLD CONTRIBUTOR
    Posted 6 days ago
    @Mary Ellison  I would like to echo what @Kyle Malone, CPA said.  Take advantage of all resources that GPUG has to offer.  I have a couple of additional bits as well.  Talk with your VAR (Partner) and see what resources they have to offer as many of us do "new user/admin" trainings (or at least a good in-depth demo).  In addition, one of the best things you can do is to have the Fabrikam (test) company loaded so that you can play around with additional modules, but more important is to have a copy of your data as a TEST company where you can go in an research/test/play with your data and setups and not worry about messing up any of your existing information.
    ​​

    ------------------------------
    Michael Gummel
    Prod Engineer
    Paradigm Technology Consulting
    Allentown NJ
    mgummel@ptcllc.com
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 6 days ago
    Thanks so much Michael - I will definitely take that advice about the test company - as I too feel it's one thing to watch a training session - quite another to put that knowledge to use by trial and error (hopefully not error).  You've been quite helpful.

    Mary Ellison
    Business Systems Analyst
    Blommer Chocolate
    Chicago IL
    mellison@blommer.com

    ------------------------------
    Mary Ellison
    Blommer Chocolate
    chicago
    mellison@blommer.com
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 6.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    TOP CONTRIBUTOR
    Posted 6 days ago
    Hello Mary and welcome!
    In addition to all the great resources on GPUG.com, I like DynDeveloper.com.
    There are also a lot of great GP Blogs out there.  Here are some of my favorites.
    DynamicAccounting.net
    Victoria Yudin
    Steve Endow
    AzureCurve
    Jen Kuntz

    ------------------------------
    Lou Spevack
    American Council on Education
    Washington DC
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    Academy - Online Interactive Learning from Experts


  • 7.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    GPUG ALL STAR
    Posted 3 days ago
    MHey @Lou Spevack

    After all the years we have known each other and your forget my blog http://WinthropDC.com/Blog (which also includes reposts of all the still relevant articles from my Developing for Dynamics GP blog from my days at Microsoft)​.

    @Mary Ellison Please have a look at my GP Power Tools product. It is designed to make the life of a GP Administrator, User, Consultant, Developer much easier and is based on my 26 years of experience with GP (including 13 years with Microsoft support). Check out the benefits presentation:

    https://www.winthropdc.com/ftp/pub/GPPowerTools_Benefits.ppsx


    Make sure you attend GPUG Summit once this pandemic madness is under control.

    Regards

    David

    ------------------------------
    David Musgrave MVP, GPUG All-Star

    Managing Director
    Winthrop Development Consultants

    Perth, Western Australia

    http://www.winthropdc.com
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 8.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 3 days ago
    Hi Mary, you have received a lot of good advice. I was in a very similar situation when I started my new position in 2017. My story is very similar to yours. I worked on several other ERP systems for 25+ years and then I was faced with supporting Dynamics GP for the first time.

    I would agree with all the great advice given but there is one thing I did not see mentioned that I had wished I did when I first started getting familiar with GP.  I think it is critical that you meet with some of the key users of GP in your organization and get a good understanding of the modules they are using and how they they are using them. While it's great to know how this system works it's much more important to understand how it's been used.

    Best of the luck!

    George



    ------------------------------
    George Sheppard
    IT Manager
    Newfoundland and Labrador Liquor Corporation
    St. John's, NL Canada
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    Academy - Online Interactive Learning from Experts


  • 9.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 3 days ago
    Thanks for that "great" advice - you are correct - I have not met the GP User Community in my organization yet.  That comes this week - so  begins my journey with GP and how it is used here!

    Again thanks for your kind words.


    ------------------------------
    Mary Ellison
    Business Systems Analyst
    Blommer Chocolate
    Chicago IL
    mellison@blommer.com
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 10.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 6 days ago
    Hi Mary,

    I have used both Oracle Financial and GP (depending on the type of project I am on) - so feel free to reach out to me in a private message.  I will be more than happy to share my details.

    Have a great weekend,
    George

    ------------------------------
    George
    Support Analyst
    Calgary
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 11.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    GPUG ALL STAR
    Posted 3 days ago
    Hi @Mary Ellison,

    To make it a little easier to ​find the previously recorded webinars that best suit your needs, take a look at this post from @Steve Erbach!  He put together an Excel workbook ​that lists out over 900 webinars, including a link to each one!  One of the minor reasons we all love Steve:D

    Hope this helps!

    ------------------------------
    Frank Heslin
    Financial Systems Administrator
    ExamWorks, Inc.
    Atlanta GA

    GPUG Advisory Committee Member
    Summit Track Leader
    GPUG All Star 2016

    GP2018
    MR CU16
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 12.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    GPUG ALL STAR
    Posted 2 days ago
    @Frank Heslin and @Mary Ellison,

    Thank you, Frank, for mentioning the Excel workbook I made. We love you, too, Frank!

    Mary, you've gotten some good advice here from a constellation of GPUG All Stars and some other very smart people -- even one fellow who's worked with Oracle.​​

    I do want to say that it might be a bit of a slog rather than a running start. You've got ERP experience already, so you've got a leg up. GP is solid, robust, and has a long history... so you've got that in your favor. There are all sorts of people on this Forum as well as the Microsoft Dynamics Forum to help you answer your questions. Your GP Partner will be a critical resource, since that's who you'll turn to for help on installation, configuration, upgrade, GP add-on, and customization issues.

    >> commonly known support issues that I can review to see the issue and the resolution <<

    My! That question has more aspects than a pair of rabbits has great-great-great-great-grandchildren!

    I agree strongly with @George Sheppard that talking to key users will give you loads of insight into your company's use of GP. Who are the users that other users go to for help?​​ Who knows the most about financial reporting? Who are the key people for month-end processes? What do they think of your GP Partner's capabilities? What kind of training have your users received?

    What can be tough is figuring out the gaps in the levels of user knowledge of GP. That is, your users may have gotten comfortable with GP from 4 versions ago and haven't really changed the way they do their day-to-day tasks, even though GP has improved in those areas. Being a newbie to GP, those things won't be obvious.

    Learn SmartLists! Both their benefits and their limitations. Look for webinars featuring @Nicole Albertson of eOne (I presume that your company uses eOne's SmartList Builder, yes?).

    See if your company uses @David Musgrave's GP Power Tools. If it doesn't, please twist their arms and get it!​​

    Make sure that your GPUG Profile shows that your Local User Group is Chicago. You can see whether it is right at the top of each GPUG page. This is what mine looks like:

    Get to know @Katie Graves and @Jon Colesby of the Chicago group. They run a very fine and active group with quarterly meetings.

    @Kyle Malone, CPA included a link to the GPUG Academy. Some very good, concentrated GP courses there. Academy courses are taught just before the Community Summit gets underway every year. I've taken several of those courses. I think that they offer the closest thing to your desire to "get up to speed in a hurry".

    Dynamics GP may not be as vast as Oracle or SAP; but what it lacks in massive ERP capabilities it makes up for in its user community. Welcome!

    Sincerely,

    ​​​

    ------------------------------
    "Sparkly" Steve Erbach - Green Bay, WI
    Co-Chair, GPUG WI (Green Bay) Chapter
    Blog: https://www.gpug.com/blogs/steve-erbach
    Twitter: twitter.com/serbach

    ───────────────
    Excel Webinar List as of June 10, 2020
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 13.  RE: Advice - New to GP - suggestions for getting up to speed in a hurry

    Posted 2 days ago

    Thanks go out to all of this community that jumped in to help me "get started" – appreciate all the suggestions and advice. 

     

     

    Mary Ellison Business Systems Analyst 

    Blommer Chocolate Company | Information Technology 
    mellison@blommer.com | Mobile: 312.550.8466

     




    Academy - Online Interactive Learning from Experts


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