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Debit Memo Error

  • 1.  Debit Memo Error

    Posted 7 days ago
    ​We have a single user getting this error when trying to add a transaction to a batch for a debit memo.

    Error MessageWhen you select more information, you get the following..
    second error
    I too received the error upon attempting to recreate, but when I logged out and back in, cleared up for me.  It is not clearing up for her.

    Anyone seen this before?

    ------------------------------
    Billie Moore
    Detroit Pistons, Business Systems Manager
    Palace Sports & Entertainment
    Auburn Hills MI
    ------------------------------


  • 2.  RE: Debit Memo Error

    Posted 6 days ago
    How long was the user logged out? Did they still show in the activity table after they have logged out?

    ------------------------------
    Jonathan Cox
    Frontier Tubular Solutions, LLC
    Oklahoma City OK
    ------------------------------



  • 3.  RE: Debit Memo Error

    Posted 5 days ago
    ​Nothing in the activity table --completely out.

    ------------------------------
    Billie Moore
    Detroit Pistons, Business Systems Manager
    Palace Sports & Entertainment
    Auburn Hills MI
    ------------------------------



  • 4.  RE: Debit Memo Error

    Posted 6 days ago
    Billie,

    Looks like you use Nodus 3rd party product? If so, try to disable the product and see if the error goes away just for the time being/creating the debit memo?

    Here's some more info might be relevant.

    Transactions:Sales:Invoices ERROR
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    Transactions:Sales:Invoices ERROR
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