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Rejected EFT Payments

  • 1.  Rejected EFT Payments

    Posted 11 days ago
    Hi All,

    We're working on setting up EFT payments in GP 2015 R2. I'm wondering what processes everyone has in place for returned EFTs. For example - if the bank returns an individual payment (maybe the account was closed, etc.), how do you all normally handle that exception? Do you just void the rejected payment and initiate a new payment through the normal process? Or is there a way for AP to return/reject an EFT payment and reissue it with updated banking info? I want to make sure we're handling returns in the most efficient way possible, and if there is a shortcut from the normal process that would be awesome.

    Thanks!

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    Erin White, APS
    Accountant - Accounts Payable
    Multi Service Technology Solutions, Inc
    Overland Park, KS
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  • 2.  RE: Rejected EFT Payments

    Posted 10 days ago
    Hi Erin,

    We void the rejected payment and initiate a new payment through the normal process. If there is an easier process I would be interested in it!

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    Carol Cross
    Controller
    Fries Tallman Lumber (1976) Ltd
    REGINA SK
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