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Integration mannager - error message ' Could not update :currently locked"

  • 1.  Integration mannager - error message ' Could not update :currently locked"

    Posted 14 days ago
      |   view attached
    we are running into an issue , all our user got into the error message below " could not update: currently locked"  while using integration Manager. Please advice

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    phuong nguyen
    ACC
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  • 2.  RE: Integration mannager - error message ' Could not update :currently locked"

    TOP CONTRIBUTOR
    Posted 13 days ago
    That is usually a message from the database engine saying that two processes are competing over which one gets to modify records.  Its unusual to see because the only way it should be happening is if you have one process open as a transaction that is waiting for the transaction to close (and be made final) and another transaction comes along at the same time.

    You need to find out what other process is trying to change something and allow it to complete.

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    Blair Christensen
    Database Administrator
    Oppenheimer Companies, Inc.
    Boise ID
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  • 3.  RE: Integration mannager - error message ' Could not update :currently locked"

    GOLD CONTRIBUTOR
    Posted 13 days ago
    Hi Phuong,

    Can you please check if your integration* is using a "Database" Storage Type?
    * Right click on the Integration file (e.g. Bank Reconciliation) >>  (Bank Reconciliation) Properties  >> Logs tab >> [change to File, edit path] >> Apply

    If yes, see if setting this to "File" (and assigning a corresponding path that both users have access to) stops the error from coming up?

    integration manager

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    Ryan Galang
    BTP Technologies LLC
    Chantilly VA
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