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Cost to Upgrade from GP 2015 to 2018

  • 1.  Cost to Upgrade from GP 2015 to 2018

    Posted 22 days ago
    Greetings All

    My question to is about the $$ cost to upgrade from GP 2015 to GP 2018. We have the license for GP 2018 so that is a sunk cost.
    Our provider provide us with an estimate of $ 17k to upgrade from GP 2015 to GP 2018. We use only Financial, Purchasing and Administration and the add on is Report Writer and Safe Pay and Smart List.  Just 2 modules and 2 add on.

    We would like to know if $ 17k is an reasonable cost for upgrading to GP 2018 from GP 2015.

    We are not experts in GP.

    Any guidance would be helpful.

    Thank you

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    BRUCE ISA
    DESOTO SALES INC
    CANOGA PARK
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Cost to Upgrade from GP 2015 to 2018

    Posted 19 days ago
    Bruce, not sure if I have all the details but to be completely honest the price seems really high to update.   Update path to GP 2016 then 2018, you will most likely need a updated version of SQL server but the GP update process with the third parties and modules you have is not that complicated.  Like I mentioned without a little more of a discussion my guess is this cost is very high.
    Please feel free to reach out if your interested, I have done too many updates to count over my career.
    Thanks again and have a great week.

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    Larry Ressler
    Director of Consulting Services
    Keel & Company, LLC
    Virginia Beach ND
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Cost to Upgrade from GP 2015 to 2018

    TOP CONTRIBUTOR
    Posted 19 days ago
    Much depends on where your current GP server specs are now, mainly Windows OS and SQL. Your install sounds nice and simple, without too many extras to worry about, but do you use any 3rd party add-ons? How many companies with data, going back how many years?

    If your current servers are on Windows 2008, then you should probably build new servers. Do you have a test environment? Then it could be two or more sets of new servers. SQL 2012? You likely need to add a SQL upgrade step to the process.

    In a very base, minimum, scenario, build new servers, and test. Then do it again until you have the upgrade down smooth. How long did that take? Now you know your production outage duration. Then use that Server set for production. Bonus, if something goes south, your original set is still there as a fallback position. All worked,? Retire the old set.

    Ideal scenario, build new servers with the latest Windows Server 2019 and add an upgrade step to SQL 2019 to the GP upgrade. Test, and test again until all is smooth. How long did that take? Now you know your production outage duration. If something goes south, your original set is still there as a fallback position.

    We have a larger GP environment and did 5 test upgrades (check any 3rd party updates also) before doing production. A bit of extra SQL RAM cut the actual upgrade duration in half. Testing allowed us to play with that idea. Smooth production upgrade!

    If you are on Windows Server 2012 and SQL 2014 already, you could possibly upgrade GP in place. If you don't have a test environment, I don't recommend this upgrade path. Did I mention Testing enough times?

    GP 2015 supports
    1. Windows Server 2008
    2. Windows Server 2012
    • SQL 2012
    • SQL 2014

    GP 2018 18.2 Supports
    1. Windows Server 2012
    2. Windows Server 2016
    3. Windows Server 2019 (GP 18.2.1013 or later)
    • SQL 2014
    • SQL 2016
    • SQL 2017
    • SQL 2019 (GP 18.2.1013 or later)


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      David Morinello
      Senior Dynamics GP Systems Architect
      Ascend Learning, LLC
      Leawood KS
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      Academy - Online Interactive Learning from Experts


    • 4.  RE: Cost to Upgrade from GP 2015 to 2018

      GPUG ALL STAR
      Posted 19 days ago
      @BRUCE ISA

      The real question is how many databases you have and how many users.  You can count on an upgrade time-estimate of around 30-minutes per database on top of around 3-8 hours of other work such as moving those DB's to an upgraded server, moving security, testing etc.

      ​Having many databases significantly increases the amount of effort and time it takes to do upgrades.

      You mentioned only out-of-the-box functionality so no add-ons?  Do you use Mekorma or SmartConnect for integration?  Do you have integrations because each of those will need to be pointed at a new server.   Any ODBC reporting like Excel Refreshables or PowerBI reports or Jet Reports that would have to be repointed?

      Has anyone altered any GP windows with Modifier or any VB Code for you guys?

      If the answer to the above was 'no' then multiply the number of DBs you have by 30 minutes then add 3-8 hours and multiply by your partners hourly rate and you should have a good estimate of the upgrade.

      Unfortunately, it's difficult to ascertain a good quote without knowing things like:
      • Number of DBs
      • Number of Users
      • Are you switching servers 
      • How many installations of GP are there? (each one would have to be upgraded individually). 
      • This is why you should be using shared Terminal servers and NOT individual installs of GP.
      • Does the 17k include NEW GP servers or movement to a hosted environment, any change like that?
      • The upgrade process just running through the DB's is around 30 minutes per DB, but this also depends on the speed of the server.
      • Troubleshooting issues and running the standard scripts adds 2-4 hours at times
      • Moving the DB's to a new server can take up to 20 minutes per DB, again depending on how they are doing it.
      • Any reporting products have to be repointed and tested
      • Any integration packages have to be repointed and tested
      Upgrades should ALWAYS be done in a test environment first and then deployed to live unless you are specifically okay with possibly being down and not working in GP for a day or two in the event something goes awry.  That's why you test the upgrades first and then deploy an upgrade in Live.

      But, assuming you have 3 databases (just a guess) and you have zero reporting or integration and no third parties then your estimate of an upgrade should be around 10 hours.  Most partners are charging around $200/hr so that is $2k for the upgrade.

      Caveat: These estimates are for an experienced tech doing the upgrade, someone that's done 30 or more upgrades.  If your partner is planning on using a Jr tech or teaching a tech to do these then I recommend specifically requesting someone that has done many, many upgrades to reduce the cost.

      The experience of your GP team is super important for projects going well and staying in budget.






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      Academy - Online Interactive Learning from Experts


    • 5.  RE: Cost to Upgrade from GP 2015 to 2018

      Posted 19 days ago
      Edited by BRUCE ISA 19 days ago
      Greetings All

      We have just 1 database for live data.

      We have 1 database for test environment but we maintain that internally.

      Add on is just Management Reporter
                             Smart List
                            Safe Pay
      Server OS version: 2012 R2
      SQL Server version: 2012

      5 users.  Internal
      1  for our partner

      That it




      ------------------------------
      BRUCE ISA
      DESOTO SALES INC
      CANOGA PARK
      ------------------------------

      Academy - Online Interactive Learning from Experts


    • 6.  RE: Cost to Upgrade from GP 2015 to 2018

      Posted 19 days ago
      Not to go into all the details and steps to update GP but your install is about as simple as it gets and 17K is way too much for the GP update. I cant image even with doing a test update the effort would be way less than half the 17K.

      Thanks I hope this helps,

      ------------------------------
      Larry Ressler
      Director of Consulting Services
      Keel & Company, LLC
      Virginia Beach ND
      ------------------------------

      Academy - Online Interactive Learning from Experts


    • 7.  RE: Cost to Upgrade from GP 2015 to 2018

      TOP CONTRIBUTOR
      Posted 19 days ago
      My granpappy used to always say "the misery of poor quality lasts long after the euphoria of cheap prices". That being said I have never done an update for $17k. I have however done several for $60-70k to $150k and up. The devils lurk in the details....

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      Thaddeus Suter
      Retus, Inc
      HELOTES TX
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      Academy - Online Interactive Learning from Experts


    • 8.  RE: Cost to Upgrade from GP 2015 to 2018

      GPUG ALL STAR
      Posted 19 days ago
      Bruce,
      You've provided the basics for the GP setup, but what about your SQL ? are your running the current version on an old SQL that shoudl be phased out and replaced by a newer one ? as other suggested, there are a lot of variables in an upgrade project, but that one seems definitely high..
      If I take an average 175-185$/hr, then this is close to 100hrs.. which seems a lot to me for a simple setup like yours. I don't know the rate your partner uses, but that's very close to actual rates in most location.

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      Beat Bucher
      Business Analyst, Dynamics GP SME
      Montreal QC/Canada
      @GP_Beat http://www.gp-geek.com
      Montreal QC GPUG Chapter Leader
      MBS MVP (2015-2018)
      All-Star 2013
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      Academy - Online Interactive Learning from Experts


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