Hi all,A finance team member that processes employee expenses is having an issue with the Select Payables Cheques window.She sets up her batch and a filter to select those employees with Class ID EMPLOYEE.Her last 2 cheque runs have resulted in only one or two employees being selected when she clicks Build Batch, out of the 6 or 7 employees that have a current balance.I need some ideas for items to validate that might cause this issue.Thanks,Sharon
Hi @Beat BucherThanks for your response. Hope all is well with you!In the Edit Cheque Batch window it shows the other employees with the correct Class ID...they are simply not selected for payment. I checked each employee's Vendor Card today just to be sure. I was also checking whether they were set up for EFT or Cheque (because I know that matters).We do not use Project Accounting.Any other ideas?Thanks,
Hi @Ryan Galang,She is able to select those individual vendors and the amount will populate on the Edit Cheque Batch window. It is simply the automated selection that is failing for us.I will have to ask her to capture a screenshot next week if the issue arises again.Thanks,Sharon
Thanks everyone for your ideas and suggestions so far! Please continue to make suggestions and I'll consider and validate each.I would hate for this employee to have to manually select; particularly if the list of employee expense reimbursement grows.
Hi all,Adding some screenshots because this happened again this week:As you can see...some of the employees with Class ID = EMPLOYEE were selected. I verified that they all have outstanding balances, on posted documents, dated today or earlier.Not sure what to investigate next.
Hi @Barbara Gavron,Yes...she can select them manually and it adds them to the batch. This seems to defeat the purpose of using the filter on the Select Cheques screen and she is frustrated by the extra steps.
Hi @Pierre Deschenes,The Minimum Payment setting is set to No Minimum.Remit To Address is set to PRIMARY and they all have their PRIMARY address filled in.Thanks for those suggestions.
@Sharon HineTossing other ideas :
- Are you using the Payroll module ?- Are the expenses in the same currency as the payment batch ?- Does the remit to address ID on the expenses transactions are the same as the ones on the vendor cards ?- Go see in the table [PM00100] if you have a duplicate EMPLOYEE class or something similar (like a space at the end)- Try Utilities>>Reconcile on the Vendor Class
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