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Returns done incorrectly and items remaining in inventory

  • 1.  Returns done incorrectly and items remaining in inventory

    Posted 14 days ago
    A few drop ship orders were invoiced out without the Sales Rep info so a return was done and then reinvoiced.  However, it appears that the return was done to inventory but the re-invoice didn't take the item back out of inventory so it is still sitting there with its original cost.  How do we fix this.

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    Elise Hernandez
    Ideal System Solutions, Inc.
    Pequot Lakes MN
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    Academy - Online Interactive Learning from Experts


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