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Return Reason Codes

  • 1.  Return Reason Codes

    Posted Jan 11, 2019 07:59 AM
    ​Return reason code for Credit.

    I try to found it is possible, create multiple reason for Credit Orders, to allow me the creation of statistic of how many Credit I get monthly and why?

    That is possible ?

    Juan Carlos Caballero
    System Developer Manager
    Pan American Grain
    Guaynabo PR

  • 2.  RE: Return Reason Codes

    Posted Jan 18, 2019 09:50 AM
      |   view attached
    Juan, I'm going to take a stab at this and say that you could create/assign Comment IDs that could be assigned to Returns w/Credit when performing Returns Transaction Entry. I've attached a screenshot of the window. I haven't done this myself, so I can't say for certain it would fill your need, but I think it could be used to report the information you're looking for.

    Mark LeRette
    Application System Analyst II
    Muscatine Power and Water
    Muscatine IA

  • 3.  RE: Return Reason Codes

    Posted Jan 19, 2019 05:37 PM
    @Juan Carlos Caballero are you using the returns module or just doing a basic AP return?
    If you are using the returns module, you can definitely use reason codes and pull reports based on that.​

    Aleiha Hanson
    Royal Basket Trucks, Inc - IT Manager
    GPUG Milwaukee WI Chapter Leader

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