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GP 15 R2 to GP 18R2 PO inactive but visible

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  • 1.  GP 15 R2 to GP 18R2 PO inactive but visible

    SILVER CONTRIBUTOR
    Posted 19 days ago

    Hello,

    We upgraded GP15r2 to GP18r2 with midyear update. While testing PM in our purchasing module for some reason we keep seeing PO items that are not enabled for these companies. When we click the links, nothing happens. The PO links show for a couple of minutes then suddenly disappear once we refresh the GP window. We have reviewed user security but this specific PO module is not enabled for any users. Please see the image below. Have others experienced this issue before? Is there a way to remove these PO links for good?

    PO ITEMS


    ------------------------------
    Mwalimu Phiri, MSc
    ------------------------------
    Academy - Online Interactive Learning from Experts


  • 2.  RE: GP 15 R2 to GP 18R2 PO inactive but visible

    TOP CONTRIBUTOR
    Posted 19 days ago

    Hi @Mwalimu Phiri ,

    To make sure I'm understanding, are you saying that your company does not use purchase order processing at all?  You would prefer that the buttons not even appear as an option, correct?

    If that is the case, I would recommend the following:
    1.) Review Security - I know you say you already have, but I always recommend a security review.
    2.) Review your registration window - Navigate to Microsoft Dyanmics GP>>Tools>>Setup>>System>>Registration.  There is a checkbox for Purchase Order Processing.  If you truly do not use it and do not want to see it, you can uncheck the box.  Each user may have to log out and log back in for any changes to take effect.

    Does that make sense?


    Thanks,

    Samantha



    ------------------------------
    Samantha Higdon ,CPA,CGMA
    Consultant
    Lagom, LLC
    Carmel IN
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 3.  RE: GP 15 R2 to GP 18R2 PO inactive but visible

    SILVER CONTRIBUTOR
    Posted 19 days ago
    Hi @Samantha Higdon,

    That is correct; we're do not use POP for any companies at all and we'd prefer the buttons not appear as an option.​
    I checked the path you listed again but the Purchase Order Processing is already unchecked.

    Regards,

    ~Mwali

    ------------------------------
    Mwalimu Phiri, MSc
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 4.  RE: GP 15 R2 to GP 18R2 PO inactive but visible
    Best Answer

    GPUG ALL STAR
    Posted 19 days ago
    Hi Mwalimu,
    I have my theory about this... as it looks like a pure menu display / refresh issue..
    How long exactly does it take for a user login to proceed into GP's main home page ? I'm curious to know if your GP security was somehow inherited from a very old setup and users are getting applied old security settings that temporarily shows items in the menu before GP has completed the security check for a user and then those get removed once it noticed that the user doesn't have access to POP..
    Another option you could try is to install the GP PowerTools from @David Musgrave as the recent builds have a new feature that prevents users ​from using GP (i.e. switch to POP) before GP is fully loaded: https://winthropdc.wordpress.com/2019/09/18/gppt-preventing-users-from-using-gp-until-login-has-completed/
    Hope this helps.

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: GP 15 R2 to GP 18R2 PO inactive but visible

    SILVER CONTRIBUTOR
    Posted 19 days ago
    Hi @Beat Bucher,

    Thats the link we actually used to solve the problem.
    Another issue though is hiding GP Powertools from the users profiles who dont have access to it. Is that possible?

    Regards,

    ~Mwali​

    ------------------------------
    Mwalimu Phiri, MSc
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 6.  RE: GP 15 R2 to GP 18R2 PO inactive but visible

    GPUG ALL STAR
    Posted 19 days ago
    Yes, this is possible as well.
    When GPPT gets installed the first time, it prompts you to ask if you want to create a new security Role & tasks for users, to give access ot GPPT. There are a couple and you just have to remove the corresponding role form those users and they won't see the GPPT entry anymore..
    However, I wouldn't recommend this, unless you don't intend to use GPPT as a support tool for GP, since the regular user part has some very valuable tools to assist any GP admin with problem resolution..

    ------------------------------
    Beat Bucher
    Business Analyst, Dynamics GP SME
    Montreal QC/Canada
    @GP_Beat http://www.gp-geek.com
    Montreal QC GPUG Chapter Leader
    MBS MVP (2015-2018)
    All-Star 2013
    ------------------------------

    Academy - Online Interactive Learning from Experts


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