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Aged Sales TB Items

  • 1.  Aged Sales TB Items

    Posted 12 days ago
    Hello,

    We have an issue where the aged trial balance does not seem to apply payments against the invoice(s) - the outstanding amounts are still showing up.  Does anyone have any suggestions about how to troubleshoot this?  This is a new company we have just set up, so I am not sure if it is a configuration issue.

    Thank you for your help,
    Aged TB


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    George Kuntz, MSc
    Calgary Canada
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Aged Sales TB Items

    GOLD CONTRIBUTOR
    Posted 12 days ago
    @George Kuntz, MSc -- silly question, have you run the Aging process in this company?


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    Michael Gummel
    Prod Engineer
    Paradigm Technology Consulting
    Allentown NJ
    mtgummel@ptcsolutions.com
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Aged Sales TB Items

    Posted 12 days ago
    Hello,
    We are on version 2016 - I am not aware of running an aging process.  I did try the built in reconcile functionality, but it did not have any impact.

    Thank you.

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    George Kuntz, MSc
    Calgary Canada
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    Academy - Online Interactive Learning from Experts


  • 4.  RE: Aged Sales TB Items

    Posted 12 days ago
    Hi - I found the process.  I ran it and the result is the same.

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    George Kuntz, MSc
    Calgary Canada
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 5.  RE: Aged Sales TB Items

    Posted 12 days ago
    Hi Michael,

    Thanks for the fast reply!  It looks like this might be user error, I will keep you posted on what I discover.

    George

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    George Kuntz, MSc
    Calgary Canada
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    Academy - Online Interactive Learning from Experts


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