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Report Writer Issue

  • 1.  Report Writer Issue

    TOP CONTRIBUTOR
    Posted 3 days ago
    Hi there,

    Sales > Invoice Entry is pointing to wrong report from report writer. Basically it should have point to "Blank invoice" but it is pointing to "Blank invoice with options" where can i go and look? I have gone and look alternate modified report i set "blank invoice" to pick modified version but it is still picking incorrect version of report.

    Please advise what could be the issue?

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    Sunaina Sharma, Business Application Analyst(Admin)
    Oakville Enterprise Corporation
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  • 2.  RE: Report Writer Issue

    TOP CONTRIBUTOR
    Posted 3 days ago
    Hi Sunaina,

    Just wondering if the Alternate / Modified Forms and Reports ID that you edited matches the one that is assigned to the user printing the report.

    Also, if you try to print the report on screen... if you click on Modify (which should launch Report Writer)... are you seeing the report that you've modified?


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    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
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  • 3.  RE: Report Writer Issue

    TOP CONTRIBUTOR
    Posted 3 days ago
    Hi Ryan,
    Yes correct alternate modified form and report id is assigned to the user printing report.
    Also when i click print itself it is showing wrong report and hitting to modify goes to the wrong report as well. So not sure where the gap is? Process should show "Blank invoice form" but it is showing "Blank invoice form with option".

    thanks!

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    Sunaina Sharma, Business Application Analyst(Admin)
    Oakville Enterprise Corporation
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  • 4.  RE: Report Writer Issue

    TOP CONTRIBUTOR
    Posted 3 days ago
    Edited by Ryan Galang 3 days ago
    Hi Sunaina,

    While in the Invoice Entry screen, click on the Options button and see if there is a check beside 'Include Tax Details on Doc'. See if unmarking that allows you to revert from 'Blank Invoice with Options' to just 'Blank Invoice'.




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    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
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    Conference-GPUG_200x200


  • 5.  RE: Report Writer Issue

    TOP CONTRIBUTOR
    Posted 3 days ago
    You ROCK.... thanks much that fixed it. Appreciate your help! thanks!

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    Sunaina Sharma, Business Application Analyst(Admin)
    Oakville Enterprise Corporation
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    Conference-GPUG_200x200


  • 6.  RE: Report Writer Issue

    TOP CONTRIBUTOR
    Posted 2 days ago
    Hi @Sunaina Sharma

    I ran into this just recently and it frustrated the life out of me.   The issue is that if you select any of the OPTIONS on the print screen it won't print the Blank Invoice, but will print the Blank Invoice with Options, which is a whole separate report.... and also not one you can find in the Word Templates, much to my chagrin.

    If you click on any of the "options" below in red you magically get the "with Options" invoice.

    The only solution I found is not to click on the options, but if needed print them separately.



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  • 7.  RE: Report Writer Issue

    TOP CONTRIBUTOR
    Posted 2 days ago
    Whoops, looks like I'm late to the game and the question was already answered!  Good deal!

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