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Scanner - WIA Compliant Drive, WIA service running and TWAIN Compliant Driver

  • 1.  Scanner - WIA Compliant Drive, WIA service running and TWAIN Compliant Driver

    SILVER CONTRIBUTOR
    Posted Nov 20, 2017 12:43 PM

    Does anyone with work ReQlogic and Great Plains?

     

    We are looking for a scanner that has the following specifications that can be used by both applications

     

    1. Great Plains requires a WIA Compliant Driver and a WIA Service running on the workstation
    2. ReQlogic requires a TWAIN compliant driver

     

    We need a scanner that has both.

     

    Thanks



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    Mary Kay Merkel
    Synthetic Genomics, Inc.
    La Jolla CA
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  • 2.  RE: Scanner - WIA Compliant Drive, WIA service running and TWAIN Compliant Driver

    TOP CONTRIBUTOR
    Posted Nov 20, 2017 11:23 PM
    ​Hey Mary Kay, wanted to let you know that GP is 're-coding' ours to work with TWAIN driver as WIA is just not working as expected.  We hope to have this done for GP 2016 January 2018 HF, but still working on it.  Just wanted to make sure you are aware we are changing.
    Thanks
    Terry Heley
    Microsoft

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    Terry Heley
    HR/PR expert
    Microsoft
    West Fargo ND
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  • 3.  RE: Scanner - WIA Compliant Drive, WIA service running and TWAIN Compliant Driver

    Posted Jan 07, 2019 10:32 AM
    Terry,

    We installed the latest service pack KB4468822 CPR YearEnd 12/17/2018 and it says in the fix list: TWAIN driver functionality added to alleviate all Dynamics GP Scanner issues. However, now we are experiencing a strange issue with a local client install of GP 2016R2. The scan button brings up web camera and doesn't display the scanner installed. Is there another setting change or something that we need to do to recognize the original scanner that is installed?

    Thanks,
    Lori

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    Lori Maxwell
    GP Functional Consultant
    The Heritage Group
    Indianapolis IN
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