Open Forum

Letter Writing Assistant - Error and Wacky Letters

  • 1.  Letter Writing Assistant - Error and Wacky Letters

    Posted 6 days ago
    I am running GP on my test computer. I was having an error when I was trying to generate the "Letter Writing Assistant" letters for Customers and Vendors. I found this:

    I am able to generate reports but some fields are not updating to the correct value and are just returning the Mail Merge field names. Also for the "Invoice Detail" on the Second Notice Collection letter, the spacing is all wacky. It used to look nice when I would change the margins to narrow.

    Has anyone had this issue? I am running GP2018R2 and using O365 Word.

    Sample Letter

    Amber Bell
    Training Dynamo LLC
    Twitter: @trainingdynamo
    Academy - Online Interactive Learning from Experts

If you've found this thread useful, dive deeper into User Group community content by role