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I have a duplicate entry from 3/9/18.  Is there a way to void the cash receipt?  Payables has a Void Historical option yet I don't see that in Receivables.  When I try to void the receipt in Bank Transactions, it says to process in Sales module, but where?

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Kelley Karl
Professional Assist Corp
Golden CO
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Hi Kelley,

The short answer is YES.

• For transactions that are still in OPEN status, the Posted Transactions window (Transactions >> Sales >> Posted Transactions) can be used for voiding.
• For transactions that are already in HISTORY (i.e. fully applied, then the Paid Transaction Removal / PTR was run), there's a need to unapply them first using the RM Unapply Tool (in Professional Services Tools Library / PSTL) to reset their status to OPEN, then they can be voided.

By the way, there's a KB article for this one (though not very detailed)... please refer to the  How to void Receivables Management documents section.


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Gerald Buenafe
Owner/Consultant
BTP Technologies LLC
CHANTILLY VA
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Original Message:
Sent: Nov 26, 2019 05:19 PM
From: Kelley Karl
Subject: Accounts Receivable Void Historical Transaction

I have a duplicate entry from 3/9/18.  Is there a way to void the cash receipt?  Payables has a Void Historical option yet I don't see that in Receivables.  When I try to void the receipt in Bank Transactions, it says to process in Sales module, but where?

------------------------------
Kelley Karl
Professional Assist Corp
Golden CO
------------------------------

Personally, my preference is to fix the history files with SQL queries to get the old historical HATB reports to balance.
The very best option is to print the PM/RM TB/HATB reports to a PDF file ASAP, so you do not have to worry about straggler transactions that gum up the old HATB reports.
My blogs have more info:
https://dynamicsgptipsandtraps.wordpress.com/

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Bruce Strom
Programmer Analyst
Superior Lighting, Inc.
Sunrise FL
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Original Message:
Sent: Nov 26, 2019 05:39 PM
From: Gerald Buenafe
Subject: Accounts Receivable Void Historical Transaction

Hi Kelley,

The short answer is YES.

• For transactions that are still in OPEN status, the Posted Transactions window (Transactions >> Sales >> Posted Transactions) can be used for voiding.
• For transactions that are already in HISTORY (i.e. fully applied, then the Paid Transaction Removal / PTR was run), there's a need to unapply them first using the RM Unapply Tool (in Professional Services Tools Library / PSTL) to reset their status to OPEN, then they can be voided.

By the way, there's a KB article for this one (though not very detailed)... please refer to the  How to void Receivables Management documents section.

How to void or delete sales documents in Receivables Management and Sales Order Processing in Microsoft Dynamics GP

https://support.microsoft.com/en-za/help/950706/how-to-void-or-delete-sales-documents-in-receivables-management-and-sa

------------------------------
Gerald Buenafe
Owner/Consultant
BTP Technologies LLC
CHANTILLY VA

Original Message:
Sent: Nov 26, 2019 05:19 PM
From: Kelley Karl
Subject: Accounts Receivable Void Historical Transaction

I have a duplicate entry from 3/9/18.  Is there a way to void the cash receipt?  Payables has a Void Historical option yet I don't see that in Receivables.  When I try to void the receipt in Bank Transactions, it says to process in Sales module, but where?

------------------------------
Kelley Karl
Professional Assist Corp
Golden CO
------------------------------