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Accounts Receivable Void Historical Transaction

  • 1.  Accounts Receivable Void Historical Transaction

    Posted 13 days ago
    I have a duplicate entry from 3/9/18.  Is there a way to void the cash receipt?  Payables has a Void Historical option yet I don't see that in Receivables.  When I try to void the receipt in Bank Transactions, it says to process in Sales module, but where?

    Kelley Karl
    Professional Assist Corp
    Golden CO

  • 2.  RE: Accounts Receivable Void Historical Transaction

    Posted 13 days ago
    Hi Kelley,

    The short answer is YES.

    • For transactions that are still in OPEN status, the Posted Transactions window (Transactions >> Sales >> Posted Transactions) can be used for voiding.
    • For transactions that are already in HISTORY (i.e. fully applied, then the Paid Transaction Removal / PTR was run), there's a need to unapply them first using the RM Unapply Tool (in Professional Services Tools Library / PSTL) to reset their status to OPEN, then they can be voided.

    By the way, there's a KB article for this one (though not very detailed)... please refer to the  How to void Receivables Management documents section.
    How to void or delete sales documents in Receivables Management and Sales Order Processing in Microsoft Dynamics GP

    Gerald Buenafe
    BTP Technologies LLC


  • 3.  RE: Accounts Receivable Void Historical Transaction

    Posted 8 days ago
    Personally, my preference is to fix the history files with SQL queries to get the old historical HATB reports to balance.
    The very best option is to print the PM/RM TB/HATB reports to a PDF file ASAP, so you do not have to worry about straggler transactions that gum up the old HATB reports.
    My blogs have more info:

    Bruce Strom
    Programmer Analyst
    Superior Lighting, Inc.
    Sunrise FL


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