Thank you, that is exactly what the issue was.
Rikki Simmons Senior Accountant
Birkman International, Inc. 3040 Post Oak Blvd., Suite 1425 Houston, TX 77056 office (713) 331-5626
I spoke with our GP rep and we determined that was the issue. I had checkmarks next to the items on which there was a count, but I needed a checkmark next to ALL items.
Thanks so much for your feedback.
If you've found this thread useful, dive deeper into User Group community content by role