Hi!
We have a situation on one check where the Net Pay for a given Employee is different (lower) than their Direct Deposit amount. I analyzed the Payroll Transactions in UPR30300 and GL Distributions in UPR30401 and cannot find any type of Deduction or transaction that would make this happen. The good news is that this batch only contained 4 checks and everyone else appears to be fine. We also run Payroll weekly for over 1,000 Employees and we haven't had this issue.
In the ACH file, it did include the Direct Deposit amount. Therefore, we ended up depositing more money in their Account that what their Net Pay reflected.
Looking for ideas on what else I could look into to determine what may have happened. Their historical checks look fine and since this Employee is now terminated, we won't have any future checks to review.
Thank you!
Karl
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Karl Stadick
Dynamics GP Administrator
Estenson Logistics LLC
Mesa AZ
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