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PDFs in Citrix environment

  • 1.  PDFs in Citrix environment

    Posted Feb 12, 2019 01:26 PM
    ​​Is anyone else using Citrix Xenapp and need to generate PDFs in GP? We just upgraded to Xenapp 7.16 last year and Adobe Acrobat DC. We are having all kinds of issues getting Adobe to work properly. We have four Citrix servers and each user is able to log into any of those servers (using Citrix load-balancing). Adobe DC only allows a license to be logged into two computers, so if a user has already been logged into two different Citrix servers, they get a Limit Reached error and have to log out of one of those servers in order to use Adobe. We have also seen where Adobe will work fine for a few days and then stops working. In our previous environment (xenapp 6.5), we were using Adobe Standard X and didn't have any of these issues. At this point, we would like to get rid of Adobe and find a replacement. Any input would be appreciated.

    Jeanenne Turpin
    Microsoft Business Systems Admin
    Servpro Industries, Inc.
    Gallatin TN

  • 2.  RE: PDFs in Citrix environment

    Posted Feb 12, 2019 02:01 PM
    I have always been a fan of BCL EasyPDF printer. - This one time many many many years ago was the suggest PDF printer.
    Here is the URL

    They have other versions but I have always just purchased one easyPDF printer per Citrix server.

    It is just a printer to Dynamics and have never had any issues (15 + years!)
    It costs like $30 per

    Kerry Hataley
    CEO & President
    Nanook Software, Inc

  • 3.  RE: PDFs in Citrix environment

    Posted Feb 12, 2019 04:17 PM

    @Jeanenne Turpin

    We are Citrix XenApp 7.18.11 and we have used PDFCreator, but more recently CutePDF works just fine for us. We have three instances of GP and ​publish GP across 35 Citrix clients.

    I hope this helps!


    Bryan Robertson
    Director, ERP Operations

    GPUG All*Star
    Member, GPUG Advisory Committee
    Chairman, Florida (Ft Lauderdale/Miami) Regional GPUG Chapter

    8051 Congress Avenue Boca Raton, FL 33487

    561.226.9568 + T

  • 4.  RE: PDFs in Citrix environment

    Posted Feb 13, 2019 08:54 AM
    We've recently been rebuilding our Citrix environment and Adobe made us aware that licensing is a bit more complicated and costly than is ideal with Citrix so we decided to move to Power PDF. We aren't fully live yet, but there are some pitfalls to moving away from Adobe that we have found, mainly the built in emailing pdf functionality of GP.

    The older method to email pdf's within GP requires Adobe to generate the pdf's and no other pdf software can substitute from what we've found. This mostly isn't a problem as we have largely moved over to Word Templates which don't care what pdf software you use. The exception being customer statements, which for some reason only have the option to email Word Templates for RM Statement on Blank Paper, while we use MC Statement on Blank Paper.

    Hope this helps.

    Scott Davis
    Trudell Medical Limited
    London ON

  • 5.  RE: PDFs in Citrix environment

    Posted Feb 14, 2019 11:59 AM
    If your needs are related to distributing business forms and reports in PDF format, please feel free to take a look at Liaison Messenger EDD. It includes PDF creation and works great in a Citrix and other hosted environments.

    In addition to providing PDF creation, Messenger EDD works with the standard GP report writer reports (also SSRS, Crystal, etc.) and does NOT require the use of Word templates to email out business forms like the standard GP emailing functionality does.

    Messenger EDD includes many other features like batch emailing, batch faxing, built-in archiving and the ability to attach both static and variable attachments. The most common use of the variable attachment feature is the ability to include copies of the invoices listed on the statement with the statement in 1 PDF.


    Thomas Nielsen
    Sales Manager
    Liaison Software Corporation
    Santa Ana CA
    714-543-9877 x201

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