Open Forum

Expand all | Collapse all

2020 Year End Client Issue

  • 1.  2020 Year End Client Issue

    GOLD CONTRIBUTOR
    Posted 30 days ago

    I did the year end update on the server and a number of pc's this weekend.  I went to finish up the pc's that have but don't use gp much this morning.  On 2 machines it acted like it was updating the server asking to update companies.

    Has anyone else had this issue?  Any ideas what causes it?

    Thanks!



    ------------------------------
    Teresa Waters
    Controller
    La Crosse Milling Company
    Cochrane WI
    ------------------------------
    Digital Acceleration Binge Day January 28, 2021 | 11:00 AM to 2:00 PM EST


  • 2.  RE: 2020 Year End Client Issue

    TOP CONTRIBUTOR
    Posted 29 days ago

    Teresa,

    Run a query against DYNAMICS..db_upgrade to make sure all companies did complete successfully and are at the same version. Also make sure these two machines don't have any products installed that are not installed on the other workstations. Check the product IDs in dynamics.set against those in the db_upgrade table and also compare the dynamics.set file on these machines to the other machines' dynamics.set files. 



    ------------------------------
    Charles Allen
    Senior Managing Consultant
    BKD Technologies
    Houston, TX
    ------------------------------

    Digital Acceleration Binge Day January 28, 2021 | 11:00 AM to 2:00 PM EST


  • 3.  RE: 2020 Year End Client Issue

    Posted 29 days ago

    Hi Teresa

    Can't think of anything to add to Charles's comprehensive reply.  

    Are you referring to the pop-up on the second workstation, that asks you to run DynUtilities? This is just fine. You would say yes and next all the way through until you see a window with a button to launch GP.  The dynamics version will be deducted and state 18.3.1200 (YE 2020), and the subsequent company windows will have all your companies with green tick marks.

    Keep us posted. You are probably the first Controller I have come across who does the upgrade. Great work!

    Cheers

    Ven Sharma

     



    ------------------------------
    Ven Sharma
    American Public University System (APUS)
    Charles Town WV
    ------------------------------

    Digital Acceleration Binge Day January 28, 2021 | 11:00 AM to 2:00 PM EST


  • 4.  RE: 2020 Year End Client Issue

    GPUG ALL STAR
    Posted 22 days ago

    I am not sure what causes this...but I saw it too when working with  @Shawn Dorward and  @Laura Peters on a client upgrade. 



    ------------------------------
    Amber Bell
    Training Dynamo LLC
    Email: amber@trainingdynamo.com
    Website: www.trainingdynamo.com
    Twitter: @trainingdynamo
    ------------------------------

    Digital Acceleration Binge Day January 28, 2021 | 11:00 AM to 2:00 PM EST


  • 5.  RE: 2020 Year End Client Issue

    SILVER CONTRIBUTOR
    Posted 21 days ago

    I saw something similar with an upgrade I just completed, but for me the workstation had 18.2 installed rather than the 18.3 version.  Rather than realizing it was an older version, it seemed to act as if it thought it was a new version and needed to upgrade.  As soon as I applied the 18.3 update, everything was back to normal on the workstation.  



    ------------------------------
    John Kirsch
    Director of IT
    Global Optics Inc.
    Green Bay WI
    ------------------------------

    Digital Acceleration Binge Day January 28, 2021 | 11:00 AM to 2:00 PM EST


If you've found this thread useful, dive deeper into User Group community content by role