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Employee Class Change Issue

  • 1.  Employee Class Change Issue

    Posted Nov 06, 2019 02:44 PM
    We have recently noticed that when we change an employee's class all of their active benefits and deduction cards are automatically inactivated. Does anyone know when and/or why this occurs? Is there a way to stop  this from occurring?

    Thanks,

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    Stephanie Ramos
    PBFCM
    Houston TX
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    Academy - Online Interactive Learning from Experts


  • 2.  RE: Employee Class Change Issue

    TOP CONTRIBUTOR
    Posted Nov 06, 2019 03:03 PM
    When you are changing the Employee Class, are you clicking Yes to "..inactivate all employee codes not assigned.."? This would inactivate any Pay/Deduction/Benefit code that hasn't be assigned to the Employee Class.




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    Matthew Arp
    Business Systems Developer
    Hunton Group
    Houston TX
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    Academy - Online Interactive Learning from Experts


  • 3.  RE: Employee Class Change Issue

    TOP CONTRIBUTOR
    Posted Nov 08, 2019 02:33 PM

    Hi Stephanie,
    My initial thought is exactly what Matthew suggested, and this change is simply tied to the Employee Class setup. Having ben/ded codes change based on Employee Class does get dangerous at times, as various GP Payroll consultants have mentioned in this forum previously. 


    If nothing has changed with your Employee Class setup though, are you using the using the Greenshades Benefits module? If so, depending on how quickly these ded/ben codes are inactivated, it's possible this could be related to the employee eligibility in your Benefit Packages. If you think this might be the case, just let me know and I can ask our Support team to contact you about it. 



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    Chris Hadden, CPP
    Product Management
    Greenshades Software
    jacksonville FL
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    Academy - Online Interactive Learning from Experts


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