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Trying to create new item but similar Item # interfering

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  • 1.  Trying to create new item but similar Item # interfering

    TOP CONTRIBUTOR
    Posted Oct 11, 2019 12:21 PM
    I'm trying to create a new part in GP with an item number of 010426​.  The problem is that when I put in that item number, the system keeps pulling up a different item number 00160010426.  How do I tell the Item window NOT to search and to create the new item?

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    Blair Christensen
    Database Administrator
    Oppenheimer Companies, Inc.
    Boise ID
    ------------------------------
    Conference-GPUG_200x200


  • 2.  RE: Trying to create new item but similar Item # interfering

    TOP CONTRIBUTOR
    Posted Oct 11, 2019 12:46 PM
    Hi Blair,

    Could you be referring to 'autocomplete' ?
    In case we have the same thing in mind, you can try deleting that entry... once it lists out the suggestions, right click on it then click 'remove from list'...



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    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
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    Conference-GPUG_200x200


  • 3.  RE: Trying to create new item but similar Item # interfering

    TOP CONTRIBUTOR
    Posted Oct 11, 2019 01:13 PM
    Nope, not autocomplete.  I'm copying/pasting the actual new Item number I want and when I either tab off the field or press enter, it pulls up the other item.  I even tried going to item search and clicking on "New" to try to force a new item and I still got the other one.  It's driving me crazy and its holding up invoicing.

    ------------------------------
    Blair Christensen
    Database Administrator
    Oppenheimer Companies, Inc.
    Boise ID
    ------------------------------

    Conference-GPUG_200x200


  • 4.  RE: Trying to create new item but similar Item # interfering
    Best Answer

    TOP CONTRIBUTOR
    Posted Oct 11, 2019 01:29 PM
    Hi Blair,

    Would you happen to have an 'autocomplete' 3rd party add on (like SmartFill)?
    I think there's a need to disable it before it allows you to add a new record...

    Actually, if it's indeed SmartFill, refer to this link:


    ------------------------------
    Ryan Galang
    BTP Technologies LLC
    CHANTILLY VA
    ------------------------------

    Conference-GPUG_200x200


  • 5.  RE: Trying to create new item but similar Item # interfering

    TOP CONTRIBUTOR
    Posted Oct 11, 2019 01:40 PM
    Yup - that was it.  I set it to only compare the first part of the string and that did the trick.  Thanks!

    ------------------------------
    Blair Christensen
    Database Administrator
    Oppenheimer Companies, Inc.
    Boise ID
    ------------------------------

    Conference-GPUG_200x200


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