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GP printing checks failure - Help

  • 1.  GP printing checks failure - Help

    Posted 10 days ago

    Help, I have just started paying checks in GP, and in the last 2 weeks Great Plains has been crashing on me when I go to print a batch of checks.  I have no issues when I create and post of the batch of invoices.  From there, I create a check batch, and select the invoices I want to pay within that batch.  The next step is to print and post the checks.  When I go to print them, GP stops running and the print job just sits in my que.  I then need to recover the batch (after restarting GP), and "reprint" the checks in the system. In this case it will VOID the first batch and then printing then seems to work just fine and I am able to post and continue the linking process with Wells Fargo. This is not a printer issue. Has anyone experienced this, and if so is there a fix? I am scared to print checks in GP!
    Thanks,
    Susan Dickerson



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    Susan Dickerson
    Southern Environmental Law Center
    Charlottesville VA
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  • 2.  RE: GP printing checks failure - Help

    TOP CONTRIBUTOR
    Posted 10 days ago
    Hi @Susan Dickerson

    Can you give us more information on "Linking process with Wells Fargo"  Are you talking about the EFT Process or something else?​

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  • 3.  RE: GP printing checks failure - Help

    Posted 10 days ago
    Printing checks, not EFT. Thanks,
    we are running Scrips now, but I was hoping it was an easy fix?

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    Susan Dickerson
    Southern Environmental Law Center
    Charlottesville VA
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