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New serial number added during sales order fulfillment process

  • 1.  New serial number added during sales order fulfillment process

    Posted Aug 31, 2017 05:54 PM
    Recently we upgraded to GP2016 and we have the issue on non-existing serial numbers added during sales order fulfillment process.

    User can add non-existing serial number on sales order fulfillment process and inventory stock qty was increased but no GL transaction was created.

    We understand that there is an option in GP inventory item control setup to use existing serial number for transferring and decreasing. We are wondering whether anybody in the forum knows the option to prevent new/non-existing serial number from being added to inventory stock during sales order fulfillment process.

    Thank you in advance,

    Hua

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    Hua Wang
    System Analyst
    Vecima Networks Inc.
    Saskatoon SK
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    Academy - Online Interactive Learning from Experts


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