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User cant see EFT payments in Vendor Inquiry

  • 1.  User cant see EFT payments in Vendor Inquiry

    TOP CONTRIBUTOR
    Posted May 05, 2020 05:03 PM
    Hello

    I have searched to see if there is a specific set of user rights needed to allow users to see EFT payments in a Vendor Inquiry screen.  I am not able to find anything that needs to be added to the user to allow them to see these when inquiring (I can see them as a power user).  They can see checks but not EFT's and I assumed they would be of the same nature since they are both payments.  Ironically they are the user who generates the EFT's so I have created rights for them to be able to do that and had to add rights to allow them to run the exception report which was not part of the rights when running an EFT process, (which is odd as well, since they can do everything else but see who got an email and who did not)

    Any assistance is appreciated.

    Thank you,
    Dawn

    #Security

    ------------------------------
    Dawn Schwarz
    Senior Consultant
    Wipfli
    Madison WI
    ------------------------------
    Academy - Online Interactive Learning from Experts


  • 2.  RE: User cant see EFT payments in Vendor Inquiry

    TOP CONTRIBUTOR
    Posted May 06, 2020 10:13 AM
    @Dawn Schwarz:

    When I look at the Vendor Inquiry windows I don't see an option to see the EFT information. Please include the menu steps that you choose to get to the screen that you are referring to. I do know that there is specific security for the EFT window on the Vendor Card. Is that what you are talking about? Also, what version of GP are you using?

    Thanks



    ------------------------------
    Joni Finnell
    GP Projects/Troubleshooter
    Consumer Support Services, Inc.
    Newark OH
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 3.  RE: User cant see EFT payments in Vendor Inquiry

    TOP CONTRIBUTOR
    Posted May 06, 2020 10:28 AM
    Joni

    Thank you for the reply.  The user was NOT seeing them in the Vendor Inquiry.  I am betting that it was user error.  I asked multiple times and did not change the settings but they are now reporting that she CAN see the EFT's.  Learning curve issue, but thanks for the reply.

    Dawn

    ------------------------------
    Dawn Schwarz
    Senior Consultant
    Wipfli
    Madison WI
    ------------------------------

    Academy - Online Interactive Learning from Experts


  • 4.  RE: User cant see EFT payments in Vendor Inquiry

    TOP CONTRIBUTOR
    Posted May 06, 2020 12:33 PM
    @Dawn Schwarz:

    I've seen that happen. LOL

    ------------------------------
    Joni Finnell
    GP Projects/Troubleshooter
    Consumer Support Services, Inc.
    Newark OH
    ------------------------------

    Academy - Online Interactive Learning from Experts


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