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HR Position History Not Being Populated

  • 1.  HR Position History Not Being Populated

    TOP CONTRIBUTOR
    Posted 17 days ago
    I'm working with an installation of GP 2016 where the Position History table is not being populated. HR is registered and active. You can use the other HR windows and enter position history using that window. But, if you change an employee's position on the Employee Maintenance window, no history record is being created.

    The installation does have MEM; although, I haven't heard of issues with position history. Nevertheless, I turned off MEM and disabled it to no avail.

    Has anybody see a situation where position history is not being populated?

    Thank you

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    Charles Allen
    Senior Managing Consultant
    BKD Technologies
    Houston, TX
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  • 2.  RE: HR Position History Not Being Populated

    GOLD CONTRIBUTOR
    Posted 17 days ago
    I'm not sure if this relates to the issue you are seeing, but I do know there is some touchiness between the HR and Payroll modules of GP.

    https://support.microsoft.com/en-us/help/2534276/position-history-not-updated-in-employee-profile-in-business-portal-us


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    Mark LeRette
    Application System Analyst II
    Muscatine Power and Water
    Muscatine IA
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  • 3.  RE: HR Position History Not Being Populated

    TOP CONTRIBUTOR
    Posted 16 days ago
    Hi Charles,

    Hmmm... I don't think I've ever had this happen and I know you know what you are doing!

    I just went through the process of changing a position for an employee and it worked fine.  The only reason the system wouldn't create history is if you selected, "No" when the pop-up window asked if you want to save the changes to history.


    OR, if you selected the "Cancel" button on the Reason for Change window that pops-up after the first message.

    Please let us know what you find out!
    Jeannette  #HR and Payroll​​​

    ------------------------------
    Jeannette Coty Bachellor
    Senior HRP Specialist
    Coty Consulting
    Minnetonka MN
    jcoty@cotyconsulting.com
    ------------------------------



  • 4.  RE: HR Position History Not Being Populated

    TOP CONTRIBUTOR
    Posted 16 days ago
    Thank you.

    We aren't getting any prompts, which is odd.

    ------------------------------
    Charles Allen
    Senior Managing Consultant
    BKD Technologies
    Houston, TX
    ------------------------------



  • 5.  RE: HR Position History Not Being Populated

    TOP CONTRIBUTOR
    Posted 16 days ago
    Hi Charles,

    That is odd.... that you're not getting any prompts.  Are you making the changes on the Employee Maintenance window?  If so, and the HR module is registered, you automatically receive these prompts when changing any of the Organizational codes and saving the window.  (Division, Location, Dept, Position and Supervisor.)

    For the benefit of those who aren't familiar with the great history the HR module can capture, I'm showing my testing below:

    1. Angela's current Position is "Technician", but, she has been promoted to "Supervising Technician".

    2. I selected the "Supervising Technician" for her new Position and Saved the window:

    3.  I received the following prompt and selected, "Yes":

    4. I received the next prompt and entered the Effective Date and Reason:

    5. The resulting Position History record was created:

    Perhaps you/your customer is using a different window to change the position? Or, using an Add-On product or customization?

    ------------------------------
    Jeannette Coty Bachellor
    Senior HRP Specialist
    Coty Consulting
    Minnetonka MN
    jcoty@cotyconsulting.com
    ------------------------------



  • 6.  RE: HR Position History Not Being Populated

    TOP CONTRIBUTOR
    Posted 16 days ago
    It is the Employee Maintenance window.

    We do have MEM installed but I've disabled it using Customization Status.


    ------------------------------
    Charles Allen
    Senior Managing Consultant
    BKD Technologies
    Houston, TX
    ------------------------------