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Is there a way to send an automated email message to a customer once an order has shipped and to provide specific details of the shipment such as ship date, tracking number, carrier and etc?

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Elise Hernandez
Ideal System Solutions, Inc.
Pequot Lakes MN
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Hi Elise,

Liaison Messenger EDD along with our new ETL option could be the solution to your need.

The Liaison Messenger ETL option would scan for these conditions through a SQL view or web service and then react accordingly by sending an email with the details you listed above or running a report. Both methods would be distributed through Messenger EDD's standard functionality (attach supporting documents, batch email, batch fax, print, archive, etc.)

For more information on Liaison Messenger EDD please follow this link:
www.liaisonsc.com/liaison-messenger-edd

For more information on the Messenger ETL option please follow this link:
www.liaisonsc.com/liaison-messenger-edd-etl

Please feel free to reach me at 800.811.4618 x201 if you have any questions or if you'd like to schedule a quick on-line demonstration.

Regards,

Tom Nielsen
Liaison Software
800.811.4618 x208   tom@liaisonsc.com

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Regards,

Thomas Nielsen
Sales Manager
Liaison Software Corporation
Lake Forest CA
714-543-9877 x201
tom@liaisonsc.com
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Original Message:
Sent: Jan 12, 2021 03:10 PM
From: Elise Hernandez
Subject: Automatic Shipment Notices to Customers

Is there a way to send an automated email message to a customer once an order has shipped and to provide specific details of the shipment such as ship date, tracking number, carrier and etc?

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Elise Hernandez
Ideal System Solutions, Inc.
Pequot Lakes MN
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Hi Elise,

I've used Liaison as Tom has suggested and have also used SQL jobs and SQL mail if a less formatted look is acceptable.

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John Kirsch
GP Product Lead
Dynamic Consulting
Green Bay WI
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Original Message:
Sent: Jan 12, 2021 03:10 PM
From: Elise Hernandez
Subject: Automatic Shipment Notices to Customers

Is there a way to send an automated email message to a customer once an order has shipped and to provide specific details of the shipment such as ship date, tracking number, carrier and etc?

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Elise Hernandez
Ideal System Solutions, Inc.
Pequot Lakes MN
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I have several server jobs set up which execute SQL stored procedures and send the results out via email.  Those even include formatting, as you can send HTML-based emails.  If you are interested, send me a message and I can send you some samples.  I'd be happy to walk you through them and discuss your needs.

Another option is to go with an EDI solution.  Liaison is one such provider but others also exist such as DI Central and SPS Commerce.  EDI solutions are usually fairly involved.  You are welcome to contact me to talk about EDI if you wish as we use it here.

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Blair Christensen
Database Administrator
Oppenheimer Companies, Inc.
Boise Idaho GPUG Chapter Leader
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Original Message:
Sent: Jan 12, 2021 03:10 PM
From: Elise Hernandez
Subject: Automatic Shipment Notices to Customers

Is there a way to send an automated email message to a customer once an order has shipped and to provide specific details of the shipment such as ship date, tracking number, carrier and etc?

------------------------------
Elise Hernandez
Ideal System Solutions, Inc.
Pequot Lakes MN
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